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Customer Service Representative

Hi-Vac Corporation Marietta, OH
  • Expired: over a month ago. Applications are no longer accepted.

Hi-Vac Corporation is seeking Customer Service Representatives to join our team! You will be responsible for a variety of duties associated with maintaining positive customer relations post sales.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Provide pricing for standard and non-standard warranty items
  • Provide warranty information
  • Interact with customers where tact may be required to maintain continuing harmonious relationships

Qualifications:

  • Previous experience in customer service, sales, or other related fields.
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Knowledge of Microsoft Office applications

Experience with Sales Force and Global Shop applications a plus but not required.

Hi-Vac Corporation

Why Work Here?

Opportunity for growth through Career Path, Competitive Salary and full-benefits package!

Hi-Vac Corporation - Environmental Products for a Cleaner World At Hi-Vac Corporation, focusing on the environment and sustainability are not simply words or slogans but are the foundation of our livelihood and business. For over 40 years Hi-Vac has provided products and systems that tackle some of the toughest infrastructure, maintenance and clean-up challenges in the world. From the largest metropolitan city to the most critical power plant, Hi-Vac products are at work behind the scenes maintaining the infrastructure, improving air quality, non-destructively excavating, recycling, cleaning and maintaining the environment.

Address

Hi-Vac Corporation Warehouse Center, Reno Business Park 27895 State Route 7 Marietta, OH 45750
Marietta, OH
USA

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