As a Targeted Case Manager you will identify and assess client and family needs and evaluate, coordinate and oversee necessary services and/or treatment is provided; provide in-home services to clients; complete required assessments; assist and counsel individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing needed information. Our end goal? To help create permanent, stable, and safe home environments.
- Develop and maintain client records and program documentation according to contract and CHS standards (assessments, service plans, progress notes, termination summaries, etc.)
- Coordinate and advocate for services with other professionals and para-professionals.
- Conduct community outreach as needed.
- Work with the client's family to address issues related to the client's service plan.
- Monitor the appropriateness of services to the client.
- Complete billing related documentation for the Medicaid billing department ensuring billing documentation is accurate and complete.
- Utilize the electronic health record to document and track outcome measures, regular documentation and progress notes, demographic documentation and contract required documents.
- Participate in clinical review of client for services and enhanced placement when appropriate.
- Participate in Family Service Planning Team (FSPT) to arrange for non-Medicaid funded services.
- Attend staffing’s on behalf of the client to oversee the needs of the client are being addressed fully (schools, clinical, etc.)
- Complete documentation related to authorization for Targeted Case Manager (TCM) services.
- Working knowledge of the dependency case management field
- Strong organizational skills and a tireless focus on quality results
- Exceptional leadership, interpersonal and communication skills that allow you to work well with diverse teams, clients and families
- Resiliency, with a propensity to persevere in spite of constant change
- A sincere passion for helping others in need
- Bachelor's degree with a major in a human services related field
- A minimum of one year full time or equivalent experience working with severely emotionally disturbed people
- Fluent in Spanish Speaking skills is a MUST
- Successful completion of AHCA-approved mental health targeted case management training within three months of initially providing Medicaid services
- Florida Driver’s License