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CNA/Caregiver - NOC shift

Heritage Senior Living Franklin, WI
  • Expired: October 22, 2019. Applications are no longer accepted.

Heritage Senior Living is looking for compassionate Caregivers/Certified Nursing Assistants (CNA) to provide quality care to residents of our community during NOC shift, 10:45pm - 7:15am. 

As one of the country's industry leaders, we provide exceptional senior care and services throughout Wisconsin. Heritage Senior Living's goals are to enhance residents' quality of life and to continue its growth and success. Our plan is to open one to two new senior communities per year and develop centers of excellence that provide comfort, care, quality, and specialized dementia services.

Caregivers and CNAs are responsible for providing high-quality care to residents per their individualized service plan. Caregivers and CNAs attend to our residents' individual needs, assist with activities of daily living, coordinate work within the department, promptly report pertinent information to the immediate supervisor, and maintain the comfort, privacy, and dignity of our residents.

Essential Duties and Responsibilities

  • Provide quality care to residents in an environment that promotes their rights, dignity, freedom of choice, and individuality
  • Provide individualized attention, which encourages each resident's ability to maintain or attain the highest practical physical, mental, and psychosocial well-being
  • Read and understand individualized service plans (ISPs) for each resident and provide support to the residents per their service plan
  • Contribute to the service planning process by providing information and observations of the residents' needs and preferences
  • Attend to residents' individual needs, including assistance with grooming, bathing, oral hygiene, eating, incontinence care, toileting, colostomy care, prosthetic appliances, transferring, ambulating, range of motion, communicating or other care needs as identified in residents' ISPs
  • Observe residents for changes in condition or behavior and promptly report these changes to the supervisor
  • Promptly answer and courteously respond to residents' pages and alarms
  • Maintain residents' comfort, privacy, and dignity in the delivery of services
  • Interact with residents in a warm, kind, and caring manner
  • Complete records documenting the care provided or other information in keeping with department policies
  • Fully understand all aspects of residents' rights, including the right to be free of restraints, abuse, neglect, misappropriation of property, and financial exploitation
  • Responsible for promptly reporting incidents or evidence of resident abuse or violations of residents' rights
  • Assist in maintaining a safe, neat, clean environment and report environmental deficiencies such as lighting or equipment problems to the supervisor
  • Protect residents' personal belongings, including eyeglasses, dentures, hearing aids, furnishings, jewelry, clothing, medications, and money
  • Immediately report lost, missing, or stolen items per established policies and procedures and participate in efforts to locate items
  • Perform various tasks as assigned, including checking vital signs, weighing residents, applying creams/ointments, collecting specimens, laundry, passing medications in a timely manner, etc.
  • Lift, move, and transport residents using proper body mechanics and lifting devices
  • Communicate and interact effectively and tactfully with the residents, visitors, families, peers, and supervisors
  • Assist and escort residents for appointments, such as at the beauty shop, or to lifestyle programs
  • Practice careful and efficient use of supplies and linens and follow established procedures for resident charge items
  • Perform all job responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials
  • Complete rounds and scheduled wellness checks to ensure the well-being of residents
  • Promote a homelike environment for residents
  • Participate in daily care focus meetings
  • Participate in weekly care coordination meetings
  • Attend trainings as scheduled, including flash trainings, Relias, etc.
  • Administer medications (after delegation by RN)


  • High school diploma, general education degree (GED) or 1-3 months related experience or training (preferred)
  • If a CNA, must provide a copy of certificate
  • Ability to speak, write, and read English
  • Caring and compassionate attitude with a true concern for people required
  • Strong customer service orientation
  • Ability to work collaboratively as part of a team
  • Ability to multitask
  • Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal regulations
  • Competency and ability to utilize a floor lift, sit-to-stand and friction-reducing devices

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

Please submit a resume and a detailed cover letter explaining your interest in the position and working for Heritage Senior Living.


Heritage Senior Living


Franklin, WI