DIRECTOR OF HEALTHCARE SERVICES (NURSE)
Heritage Pointe Mission Viejo, CA
- Expired: over a month ago. Applications are no longer accepted.
I. PRIMARY PURPOSE OF POSITION:
Manages, supervises and provides direction for the HealthCare Services and Memory Care departments in accordance with Heritage Pointe and the California RCFE policies, procedures and Title 22 regulations.
II. CUSTOMERS/CLIENTS SERVED BY POSITION:
Residents, Residents’ families, medical providers, staff, guests of the facility, outside vendors and regulators.
Education: Graduate of four-year college/university or equivalent experience.
L.V.N. (Registered Nurse (RN) is strongly preferred), licensed in the State of CA.
Certified RCFE Administrator desired.
Experience: Prefer a minimum five (5) years-experience as a Director/Manager of HealthCare Services/Nursing in either an Assisted Living (Assisted Living strongly preferred), or Skilled Nursing Community.
IV. SKILLS, LICENSE, CERTIFICATION AND/OR TRAINING REQUIREMENTS:
RN/L.V.N. licensed in State of California. Ability to assess HealthCare needs of Residents. Excellent communication and listening skills. Good observation, follow-up, and documentation skills. Knowledge of pharmacology, proper body mechanics, oxygen tanks and equipment. Computer literate. Ability to supervise and implement policies and procedures. Ability to interpret RCFE regulations and physician recommendations/orders.
V. ESSENTIAL JOB DUTIES THAT MUST BE SAFELY PERFORMED WITH OR WITHOUT REASONABLE SUPERVISION WITHOUT POSING A DIRECT THREAT TO OTHER EMPLOYEES, RESIDENTS OR SELF:
a. Able to communicate with and relate well to the elderly.
b. Develop and coordinate each Resident’s needs and services assessment and update on a regular basis.
c. Provide hands on Resident care as appropriate.
d. Administer PPD testing as necessary.
e. Administer and manage any CDC required testing (COVID).
f. Coordinate annual flu shots for Residents.
g. Act as First Responder for Resident and staff medical emergencies.
h. Apprise CEO of any changes in Resident health status/concerns and be available to participate in follow-up with families.
i. Able to interact with families in a positive manner and keep families updated on an on-going basis.
j. Maintain Resident Rights in compliance with DSS.
k. Review and follow-up on Resident incident reports.
l. Able to understand and follow physician orders.
m. Maintain updated records and observe Residents for any changes in socialization and physical or mental health due to medications or other factors.
n. Maintain on-call status for urgent situations; 24 hours a day, 7 days a week.
o. Responsible for supervising, recruiting, hiring, training, evaluating, disciplining, terminating employees specific to the HealthCare Services Department.
p. Ensure that all new employees receive general and specific job training prior to assuming actual duties.
q. Ensure all staff is trained and certified according to RCFE regulations, including Dementia/Alzheimer certification.
r. Ensure compliance with Safe Needles Act and train staff appropriately.
s. Monitor HealthCare staff performance, providing assistance as needed.
t. Monitor all communication notes and documentation regarding Resident care.
u. Coordinate and monitor outside services or agencies providing care of services to the Assisted Living population. This includes, but is not limited to, Home Health Agencies and Pharmacies.
v. Arrange First Aid In-services for all direct care staff.
w. Ensure that all private caregivers have completed DSS requirements and are knowledgeable of HP policies and procedures.
x. Respond to emergencies throughout the facility while on duty. Coordinate and verify follow-up treatment/care.
y. Coordinate post hospital care with Discharge Planners and Physicians which includes transitional Home Health Agency Care in facility.
z. Coordinate and participate in Resident Assessment Meetings (RAM).
aa. Notify necessary departments of Residents’ special needs and follow up.
bb. Assist Admissions and Social Services Departments in scheduling potential Resident assessments.
cc. Perform pre-placement assessments and evaluate potential Residents based on physicians’ reports as well as facility and licensing agency policies and regulations.
dd. Obtain exceptions or waivers from licensing agency for conditions outlined in Title XXII and in accordance with HP policy. Copy Administrator on all such documentation.
ee. Conduct re-assessments annually or on change of condition, as necessary on all Residents.
ff. Monitor for at risk Residents and/or prohibited conditions.
gg. Notify CEO and Licensing of any unusual incidents as outlined in regulations.
hh. Notify CEO and Licensing of Residents placed on, or having an interruption in Hospice services within required time frame.
ii. Function as Liaison with families, addressing related special needs, requests, and concerns.
jj. Assist Social Services with Resident issues and concerns.
kk. Maintain confidentiality regarding all matters concerning Residents, staff and facility.
ll. Assist with monthly billing for HealthCare Services department.
mm. Responsible for departmental fiscal actions and the careful use of company resources.
nn. Assist CEO with annual budget addressing capital and operational costs.
oo. Provide periodic written/verbal reports as requested by Administration.
pp. Coordinate with other departments on move-ins.
qq. Accountable for payroll budget in HealthCare Services Department.
rr. Demonstrate positive attitude and ability to work well with people.
ss. Treat each Resident, visitor, and employee with compassion and courtesy.
tt. Serve as Manager of the Day (MOD) as requested.
uu. Other duties as assigned.
Heritage PointeWhy Work Here?
Great Benefits! Fantastic Residents and Staff!
Heritage Pointe, a Senior Assisted Living Community in Mission Viejo has an immediate opening for a Housekeeper. Looking for a fun and fast paced work environment? Voted a TOP PLACE TO WORK AND LIVE Heritage Pointe welcomes your enthusiasm that make our Residents happy! Great salary and benefits.
27356 BellogenteMission Viejo, CA
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