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Deposit Services Specialist

Heritage Bank N.A. Willmar, MN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Location: Open to any of our locations in MN, SD, or IA.

Position Summary:

The Deposit Services Specialist gains an in-depth knowledge of all deposit products and services, digital banking services, and cash management services, such as wires, ACH, Remote Deposit Capture, and positive pay, to perform a variety of clerical and technical functions on a day-to-day basis. In support of Deposit Operations, this position will provide service and support to all internal and external customers of Heritage Bank, assist in the implementation of new products and services, and provide training to both internal and external customers.

Primary Job Accountabilities:

  1. Detailed working knowledge of all deposit and cash management products, services, and processes to assist all customers accurately and efficiently with their account needs, regardless of the contact method. Primary focus on exception processing, digital banking products and services, wire transfers, ACH, and fraud monitoring.
  2. Accurately process customer and deposit account service requests in accordance with bank policies and procedures to maintain the integrity of customer information files in all related programs.
  3. Create and maintain various operational procedures, processes, forms, and reports. Train bank staff on deposit related programs, processes, and forms as well as train external customers on cash management services.
  4. Compliance with all applicable banking regulations.

Education

  • High School diploma or equivalent, some college is a plus

Experience

  • 2+ years banking customer service experience

Other Skills/Characteristics

  • Good written and verbal communication skills
  • Proficient technical computer and MS Office skills
  • Good organizational & time-management skills
  • Strong attention to detail
  • Versatile, ability to work under pressure
  • Friendly, confidential, professional, etc.
  • Travel may be required
Company Description
At Heritage Bank, we're not all "About Us." We are about you... our customers, our communities and our employees.

Heritage Bank's mission is to help people succeed financially. Specifically, that means:

Helping our customers meet their goals and achieve their dreams
Supporting our communities and helping them thrive
Providing a gainful and enjoyable workplace for our employees
Providing a sound and profitable return for our investors

Our products have evolved along with the communities we serve. With $400 million in assets and 7 offices in throughout Minnesota, Iowa and South Dakota, we have grown steadily over the generations. Yet, our mission as a traditional, community-focused bank remains the same... it's our heritage.

Heritage Bank is an Employee Owned Bank

Equal Opportunity Employer

Heritage Bank N.A.

At Heritage Bank, we're not all "About Us." We are about you... our customers, our communities and our employees. Heritage Bank's mission is to help people succeed financially. Specifically, that means: Helping our customers meet their goals and achieve their dreams Supporting our communities and helping them thrive Providing a gainful and enjoyable workplace for our employees Providing a sound and profitable return for our investors Our products have evolved along with the communities we serve. With $400 million in assets and 7 offices in throughout Minnesota, Iowa and South Dakota, we have grown steadily over the generations. Yet, our mission as a traditional, community-focused bank remains the same... it's our heritage. Heritage Bank is an Employee Owned Bank Equal Opportunity Employer

Address

310 1st Street S Willmar

Willmar, MN
USA
View all jobs at Heritage Bank N.A.