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Quality Technician 1

Herb Pharm
Williams, OR
  • Posted: over a month ago
  • Other
Job Description
Salary: $17.00

Herb Pharm 

We inspire a trust in plants and respect for nature. We balance purpose with profit, treating our employees with respect and gratitude.  


Located in beautiful Williams, Oregon, Herb Pharm is the nation’s leading liquid herbal supplement company.  Comprised of a diverse organic farm and production facility, we work with more than 250 plants and distribute over 200 liquid herbal extracts to grocery, natural food, and specialty stores nationwide and have been for over 40 years! 


We are looking for dedicated professionals to grow with our team. Read on to find out more below.

Position: Quality Technician I

Department: Quality Assurance

FLSA Status: Non-exempt

SUMMARY: This position is responsible for performing quality checks at various stages of the production process and assisting with continual process improvement by ensuring conformance to current Good Manufacturing Practices (cGMPs) throughout the facility. This person willingly assists with special projects as assigned, thereby contributing to the overall successful operation and profitable growth of the organization.

This person must be detail oriented and able to perform work in a timely and accurate manner. They must be able to maintain confidentiality as they come into contact with proprietary and sensitive documents and information. They should have the ability to prioritize, manage time well, multitask and troubleshoot. Strong interpersonal and interdepartmental communication and customer service skills are essential. 

AT-WILL EMPLOYMENT:  Herb Pharm is an ‘At-Will’ employer. Nothing in this job description should be interpreted as an employment contract. Policies, procedures, and tasks may be modified at any time.


  • Accurately prepare & complete reports for Quality Management Team with a keen attention to detail.
  • Perform Final Quality inspections of Finished Goods.
  • Perform incoming label review and release.
  • Provide support to the Microbiology Laboratory.
  • Perform allergen checks after each allergen production.
  • Perform routine facility monitoring and inspection of ingredients, components, and supplies.
  • Submit Quality related inventory transfer requests.
  • Process reserve samples & return sales orders.
  • Assist with the implementation of the Quality Hold process.


  • Maintain working knowledge of applicable certification bodies and/or regulatory compliance requirements.
  • Assist with efficient team operation and continuous process improvement, by participating actively in all team and departmental meetings as requested.
  • Regularly lead and/or assist others with projects as assigned on process improvement with the Quality Management Team.
  • Maintain a safe work environment by following all safety rules, maintaining a good safety attitude, and ensuring that department employees participate in all required safety training or meetings.
  • Work with Quality staff to place orders for supplies as needed.
  • Assist with pest control inspection and documentation.
  • Issue items to R&D team as requested.
  • Other duties as assigned.

Education and Experience: Associate degree in related field; and/or five years related experience and/or training in a quality and/or laboratory setting and continuous process improvement techniques; preferably experience in more than one industry related position.


Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, botanical guides, plant identification manuals, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers. Strong attention to detail, with solid knowledge of grammar and punctuation, ability to proofread accurately and consistently. 


Interpersonal Skills: Ability to quickly organize and communicate thoughts, and to understand communications from others. Ability to maintain composure, listen and respond appropriately, and deal pleasantly with one-on-one communications either in person or over the phone.

Licenses and Associated Requirements

Current valid Driver’s License.  Ability to travel occasionally.

Technical Requirements

Excellent math and working knowledge of data analysis/statistical methods. Proficient in Office365.


RESUME:  Please make sure your resume reflects all pertinent information or qualifications that match this position.


Our generous benefits package includes a complete range of quality health benefits, plus a substantial savings and retirement program.

  • Comprehensive group medical, dental and vision coverage for employees and dependents
  • Coverage includes a variety of alternative health care options
  • Prescription drug coverage with a mail order program
  • Generous employee purchase discounts on our herbal products
  • Employee assistance program
  • Green Commuter Initiative to encourage carpooling, walking and biking to work
  • Life, accident and disability insurance
  • Paid vacation and personal time off
  • Short term disability plan
  • 401(k) retirement plan with generous company matching and profit-sharing features

Herb Pharm, LLC is an equal opportunity employer and encourages applicants of diverse backgrounds to apply.

Herb Pharm


Williams, OR



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