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Bilingual Field Coordinator (Spanish/English)

Help At Home
Chicago, IL
  • Posted: over a month ago
  • Full-Time
Job Description

Help at Home is hiring a Bilingual Field Coordinator!

We offer weekly pay!

Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.

We are currently seeking a Bilingual Field Coordinator to provide clerical and customer service support to our Downtown Chicago branch location in Chicago, IL. The Field Coordinator will be responsible for making visits to our clients' homes to ensure the delivery of quality care services from our staff and they will conduct 15 - 20 home visits per day. They will also provide administrative support to their branch by managing phone calls and completing any other clerical tasks. The individual in this position must be bilingual and have the ability to speak and understand Spanish.

Works hours for this role are Monday - Friday 8:00AM - 5:00PM.

Benefits

Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.

Join us today and become a Help at Home Hero!

Responsibilities

  • Conduct daily visits to clients' homes
  • Answer incoming phone calls and redirect calls, as needed
  • Greet and assist guests
  • Enter and submit documentation records of home visits
  • Assist the Branch Manager with any other administrative/clerical duties, as assigned

Minimum Qualifications

  • High school diploma or GED
  • Bilingual language skills, along with the ability to fluently speak and understand Spanish
  • Valid driver's license
  • Access to an insured and reliable vehicle or public transportation
  • Active and current auto insurance
  • Ability to travel within the service area on weekdays between 8:00AM - 5:00PM
  • Proficient computer skills
  • Customer service experience and skills

Field Coordinators must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

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Help At Home

Address

Chicago, IL
60603 USA

Industry

Transportation and Storage

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