Skip to Main Content

Case Manager - Oneida County Rapid Rehousing

Helio Health, Inc.
Utica, NY
  • Posted: over a month ago
  • Full-Time
Job Description
Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Case Manager will work on a Full-Time basis out of Helio Health’s Oneida County Rapid Rehousing program.

In addition to Helio Health’s comprehensive benefits package, this position is eligible for a $1,500.00 Sign-On incentive!


  • Assist chemically addicted patients in achieving and maintaining independent housing.
  • Coordinate pre-screenings, admissions, and discharges for residents.
  • Process referrals upon receipt within seven working days and schedule interviews with prospective residents.
  • Provide services for residents admitted to the program, such as assisting resident with set up of an independent apartment.
  • Provide follow-up services at least monthly and/or dependent on resident’s needs and desires.
  • Maintain communication with treatment teams, landlords, financial sources, vendors and community liaisons.
  • Provide assistance to residents requiring financial support.
  • Maintain financial data and complete appropriate reporting forms.
  • Documents files in accurate, concise, and professional manner to meet NYS OMH requirements.
  • Provides ongoing case management services regarding housing issues to participants.
  • Provide support and assistance in crisis/problematic situations, including: informing direct supervisor and/or administrator on call of incidents, and following up to ensure completion of incident reports.
  • Ensure all documentation and entry into the electronic medical record is accurate.
  • Follow training instructions at all time when utilizing the electronic medical record system.


  • Associate's degree in related field required, Bachelor's degree preferred.
  • Qualified Health Professional (QHP) preferred.
  • Two years of experience working with mental illness and/or individuals abusing/addicted to drugs.
  • Valid NYS Driver’s License preferred.

Our Comprehensive Employee Benefits Package Includes:    

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Helio Health, Inc.


Utica, NY
13502 USA



View all jobs at Helio Health, Inc.

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.