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Dispatcher Customer Service Representative

Heart Heating, Cooling, Plumbing & Electric Englewood ,CO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Dispatcher Customer Service Representative to join our team! You will be responsible for helping customers by taking incoming calls from customer's wishing to schedule an appointment, and coordinating getting a technician to their job.

Responsibilities:

  • Handle customer inquiries and schedule service calls
  • Provide information about the company
  • Route incoming non-scheduling calls to the appropriate department
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Experience with ServiceTitan a plus but not required
  • Experience with other Heating, Air Conditioning, Plumbing, or Electrical companies a plus but not required
Company Description
We are a fast-growing company with exceptional opportunity for advancement.

Heart Heating, Cooling, Plumbing & Electric

Why Work Here?

100% Paid Health Insurance for you and your family Generous paid time off Generous 401k Match Performance Bonuses

We are a fast-growing company with exceptional opportunity for advancement.

Address

2875 W. Oxford Ave.
Englewood, CO
80110 USA

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