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Dental Receptionist

Healthy Smiles Family Dental Salem, OR
  • Expired: 15 days ago. Applications are no longer accepted.

Job Description

Our team is looking for an enthusiastic, professional individual to work as our Patient Care Coordinator/Receptionist. This position will be part-time position to start. Applicants must be able to provide excellent customer service both inside the clinic and on the phone. Experience working in a dental office setting with dental billing experience is highly preferred. Please read the detailed job description below and apply if interested.

Primary Responsibilities:

  • Answer all incoming calls for issues ranging from scheduling appointments to addressing patient concerns or billing questions.
  • Manage providers’ schedules and notify them of any changes.
  • Promptly record all information and correspondence related to patient care into electronic health records ( Be familiar with Dentrix)
  • Collect patient payments, either directly or via the phone.
  • Follow up with patients who need to reschedule or who have remaining balances at the clinic.
  • Submitting insurance claims, posting insurance payments, and following up with insurance issues
  • Maintain patient confidentiality to protect the patient and the clinic.
  • Maintain front desk, treatment rooms, and main lobby in a clean and presentable state.
  • Collect and sort all mail in a timely fashion.
  • Cover other front-office functions as needed.

Preferred Skills/Qualifications:

  • Experience in the dental office, including billing insurance.
  • Excellent customer service and communication (verbal and written) skills.
  • Desire and ability to work in a team.
  • Great at multitasking and thrives in a fast-paced work environment.
  • Professional and detail-oriented.
  • Computer proficiency: Microsoft Word, Excel, and Dentrix software.

Please attach a cover letter, resume, and references in your application.

Healthy Smiles Family Dental


2601 25th SE suite 400, Salem OR 97302
Salem, OR