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Bilingual Patient Financial Customer Service Representative

Healthcare Resource Group Spokane, WA
  • Expired: 11 days ago. Applications are no longer accepted.

Do you love Customer Service but have more to offer than your current job requires? Are you looking for a career? Do you want to be part of something bigger than a call queue? If you answered yes, we want to talk to you!

Healthcare Resource Group is seeking talented bilingual inbound/outbound call center representatives for our Self Pay Division. Your primary job duties will be providing solutions for patient outbound and inbound calls; these solutions can include account information, payment processing, payment plan set up and counseling about available financial aid programs.

    What HRG Offers:

    • Competitive compensation and referral bonuses
    • Employee ownership and HRG paid retirement through Employee Stock Ownership Plan
    • Medical / Dental / Vision / Prescription / Wellness Program
    • Paid time off, holidays and sick days
    • Opportunities for professional development and career growth
    • Great culture – Inland Northwest Large Company Best Places to Work 2016 Winner!


    • Bilingual English-Spanish is a MUST HAVE
    • Minimum of 2 years of experience providing exceptional customer service
    • Must be able to work an 11:30 am – 8 pm Monday-Friday schedule
    • High School Diploma/GED
    • Strong computer and keyboarding skills
    • Previous experience with insurance billing or health care support is a huge plus

    Healthcare Resource Group

    HRG won awards in 2016, 2017 and 2018 from Best Places to Work - for Healthcare and the Inland Northwest. When you join HRG you become part of a great culture where your contributions are valued and your work makes a direct impact. Please visit our company website at to learn more about our history, vision and services. We look forward to hearing from you!


    Spokane, WA