Pharmacy Cashier (Bilingual)

This is a full-time job with benefits including health, dental, vision, life insurance, 401k, paid days off and paid holidays

SUMMARY

HealthFirst Bluegrass Inc., a Federally Qualified Health Center (FQHC), provides a myriad of high-quality culturally and linguistically appropriate services to diverse and low-income populations throughout Lexington KY. We provide medical, dental, pharmaceutical, mental health, integrated health services, family and social services, and health education for all age groups. We are committed to ensuring the human right of accessible primary medical care through advocacy and community empowerment. We are currently seeking a Pharmacy Cashier. This position will be located at our Southland Drive Clinic.

Responsible for courteous and prompt customer service when a patient comes to pick up prescriptions. Will accurately obtain prepared prescription, handle payment for prescription and will have patient sign as required. Will offer to have Pharmacist counsel patients on all prescriptions. If bi-lingual required, incumbent must be able to communicate effectively in a defined non-English language with staff and patients/clients as needed.

ESSENTIAL DUTIES and RESPONSIBILITIES

Perform courteous, prompt and accurate customer service to all patients. Also, follow prescription pick up procedure as follows:

· Greet patient and ask patient name

· Obtain all filled prescriptions for patient

· Verify patient birthday on all prescriptions

· Verify number of prescriptions that we have ready for the patient and tell patient the names of the medications if needed

· Retrieve refrigerated items if needed and place in prescription bag, double-checking patient name

· Bring bag to Pharmacist if a controlled substance needs to retrieved

· Bilingual Preferred (Spanish speaking)

· Appropriately process transaction for prescriptions through cash, check, credit or debit card or homeless grant

· Have patient sign digital pad as required

· If patient has controlled substance, the receipt is brought to the pharmacist to be checked and initialed, then the medications are handed to the patient

· Offer to have Pharmacist counsel patients on all medications

· If patient requests to have other medications filled, direct patient to drop off window

· Assist Pharmacy Technicians with any necessary tasks that will improve the workflow of the Pharmacy when there is downtime at the window. These tasks may include but are not limited to:

o Filing prescriptions numerically on a daily basis

o Answering the phone

o Receiving orders and putting away medications

Maintain correct balance of currency in drawer at all times:

· Count till at beginning of shift and will balance till at end of shift using daily register report. Request change as needed

· Inform Pharmacist of any discrepancies when drawer balance is off

Perform trouble shooting as needed at window for prescriptions that cannot be located, incorrect prices, new insurance cards etc.

· Appropriately hand off problems to be corrected while maintaining excellent customer service

Follow laws and statues related to practice of Pharmacy in the state of Kentucky.

JOB REQUIREMENTS and QUALIFICATIONS

EDUCATION and/or EXPERIENCE

High School diploma or equivalent. One year cashier experience required.