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Patient Care Coordinator/Medical Receptionist

Health Quest Chiropractic & Physical Therapy (CHIROWORx) Baltimore, MD
  • Expired: 13 days ago. Applications are no longer accepted.

Fast-growing Chiropractic and Physical Therapy Health Quest/CHIROWORx is looking for candidates who are outgoing, friendly and committed to excellent customer service to fill a Patient Care Coordinator/Medical Receptionist position.

General Description of Position: The Patient Care Coordinator will be responsible for ensuring the front desk, patients and clinical staff operate efficiently and create an atmosphere focusing on delivering high quality healthcare, excellent customer services and maintain patient satisfaction.


· Greets patients and serves as primary contact for patients and visitors

· Keep patients on their treatment plan and re-activating established patients

· Scheduling patient appointments

· Complete patient check in/out procedures

· Ability to verify insurance eligibility and benefits

· Knowledge of referrals and authorization process

· Explaining patient’s financial obligations (insurance benefits, deductibles, copays, etc.)

· Collect and log patient payments

· Presents, explains and collects all patient intake paperwork and consents

· Monitor and manage patient flow including walk-in patient availability

· Answering incoming phone calls with multiple lines

· Work within our Patient Management Software to maintain patient records

· Maintain and control office supply inventory levels

· Comply with all HIPAA regulations to maintain patient’s right to privacy


· High School diploma (Bachelor’s Degree preferred)

· Ability to multi-task, organize and prioritize workload

· Ability to work independently on projects and as a member of a team

· Experience with EMR/EHR

· Positive attitude and detail oriented

· Ability to adapt as needed

· Strong communication skills

· General computer skills

· Experience working within the medical field (Medical/Dental receptionist preferred)

Health Quest Chiropractic & Physical Therapy (CHIROWORx)

Why Work Here?

We are very selective in who we hire. If you think you have what it takes to join this dynamic, fast-growing practice, apply now!


320 W. 29th Street Baltimore, MD 21211
Baltimore, MD