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Dental Office Manager

Health Care Clini Mississauga, ON

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position: Dental Office Manager

Looking for a dynamic person who can manage day to day operation of a dental clinic. Need someone with a strong dental background who can run and ensure smooth operation of the dental clinic independently.

Must have at least 5 years’ experience working in the dental field. Must have treatment coordinator/receptionist and office manager experience.

The Office Manager is responsible for the oversight of the daily operations and ensuring the clinic runs smoothly. In this exciting, strategic role, you will be responsible for driving practice performance, leading/hiring/training people and enhancing the patient experience. You should be able to manage HR issue in the clinic including hiring and training staff, know production goals of a dentist and a hygienist, manage supplies budgets and work on growing the practice.

What you'll do:

  • Lead, coach and motivate your team to improve productivity, engagement and retention
  • Staff scheduling and payroll
  • Complete practice audits, manage practice expenses and track/report on practice KPIs
  • Manage practice supplies and equipment, proactively monitoring stock of supplies
  • Make sure the clinic is in compliance
  • Resolve patient concerns, investigate patient complaints, and effectively resolve conflicts
  • Partner with HR on hiring, training, ongoing performance management, employee relations, performance reviews and health & safety compliance
  • Establish and maintain effective communication throughout the practice including leading daily huddles and team meetings
  • Align treatment planning with needs of the patient; ensure all patients are provided with best and multiple options when deciding on services
  • Display a patient-first orientation and lead by example, holding your team accountable for delivering optimal patient care
  • Implement key company programs, policies and procedures in collaboration with the leadership team
  • Coordinate with building, contractors, vendors and any other third parties on facilities maintenance and/or facilities issues
  • Act as a brand ambassador the clinic by maintaining positive relationships with patients, vendors and other businesses

Required Qualifications:

  • 3-5(+) years' experience in dental practice administration working in an Ontario Dental Office

· Approximately 2 years’ experience doing treatment coordination or managing an Ontario Dental Office.

  • Knowledge of Tracker Dental PMS is preferred
  • Broad knowledge of dental practice processes and workflows (scheduling, financial and treatment coordination)

· Thorough understanding of dental procedures, health implications of treatment or non-treatment.

  • Proficiency with Microsoft Office
  • Demonstrated experience with leading, coaching and developing teams
  • Willingness to work varied hours to align with business needs
  • Highly organized and effective multi-tasker

This is a full-time permanent role, we project about 35 hours per week. Candidate should be available to work evenings and Saturdays.

We are located Mississauga. Please do not apply for this job if this location does not work for you.

If this sounds like you, please submit your cover letter and resume outlining why you think you’d be a great fit for this role!

We thank all applicants for their interest, however only those candidates who are selected to proceed in the hiring process will be contacted.


  • Uniform
  • Health Benefits

Health Care Clini


Mississauga, ON



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