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Call Center Representatkive

Haymex Inc San Antonio, TX

  • Expired: November 29, 2021. Applications are no longer accepted.

We are the best solution for any challenge because of the footprint we look to leave, with the world in a better place than which we arrived into it. Putting a creative spin on every single day we look to help rotate the world in a more efficient and effective manner. From mom and pop shops to corporate rocks in the community, we will inspire a change.
Scope and Purpose of Position
Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.
You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.
Salary range: $22.00 - $25.00 per hour.
Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company's customer management policies
Requirements:
Experience in dealing with the public.
Excellent communication skills, including verbal with proper grammar.
Ability to work with others in a close manner.
Good computer skills.
Able to react effectively and calmly in emergencies.
We think outside of the box focusing directly on the quality solutions for what’s going to get people talking about you and your company. Campaign strategies that dive into creatively getting customers acquired not just for the today, but also for what’s tomorrow.
Putting a name and a face to products and services allows us to generate not only customers, but the personal relationship that keeps people wanting more. Creating an on-the-spot solution for the here and now separates us from the company line most are given.
We provide equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religious beliefs, age, sex (including pregnancy), sexual orientation, gender identity or expression (including transgender status), national origin, ancestry, status as a protected veteran or disabled veteran, physical or mental disability or history of disability, genetic information, marital status, or any and all other categories protected by under applicable Federal, state or local law.

Haymex Inc

Address

San Antonio, TX
78217 USA

Industry

Business

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