Skip to Main Content
← Back to Jobs

Community Manager

Hayes Gibson Property Services, LLC West Des Moines ,IA
  • Posted: over a month ago
  • Full-Time
Job Description
Hayes Gibson Property Services is excted to add a new Community Manager to our team to provide oversite of a Low Income Housing Tax Credit LIHTC property located in West Des Moines, IA. The Community Manager is responsible for the community’s overall operational performance.  The Community Manager must effectively manage and coordinate onsite teams and vendors in order to accomplish community objectives as set forth by the Regional Manager and property owner.
 
 
RESPONSIBILITIES
 
Leasing and Resident Relations:
  • Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
  • Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.
  • Make rent recommendations for vacant units and those subject to renewal.
  • Market available apartments using on-line and print advertising as well as curbside flags and banners and hosting “Open Houses”.
  • Timely respond to all incoming telephone calls and email regarding availability as well as welcoming and showing community to prospective residents.
  • Maintain a positive customer service attitude.
  • Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
 
Maintenance, Repairs and Capital Improvements:
  • Report all liability and community incidents to the corporate office immediately. Ensures that all workers’ compensations claims are reported, and proper paperwork is completed
  • Complete any pertinent safety checklists with maintenance staff
  • Physically walk and inspect community including vacant apartments on a regular basis
  • Coordinates with maintenance and make-ready staff to ensure timely condition of apartments after move-out.
  • Work closely with Maintenance Technician to monitor and schedule all maintenance activity.
 
Compliance:
  • Responsible for ensuring compliance with Low Income Housing Tax Credit maximum unit rent and household income and unit and property suitability for occupancy requirements.
  • Coordinates with third-party service providers in implementing the property’s Resident Services programs.
  • Ensure recordkeeping in order to evidence compliance.
  • Responsible for working with Oregon Housing and Community Services (OHCS) on all compliance-related issues.
 
Budgeting
  • Assist in formulating annual budgets and assuring that property operates within budgetary constraints.
  • Actively maintain and report monthly variances and narratives.
 
Financial Reporting—Responsible for timely preparing and submitting the following periodic reports:
  • Weekly rent collection and delinquency reports,
  • Monthly reconciliations, income statement, and variance reports,
  • Quarterly performance reports; and
  • Annual budget and performance reports.
 
QUALIFICATIONS
  • Minimum 3 years’ experience as on-site Community Manager
  • Experience with Low Income Housing Tax Credit (LIHTC) and/or HUD subsidized properties preferred
  • Certified Occupancy Specialist (COS) or Housing Credit Certified Professional (HCCP) designations preferred
  • Proficient with Yardi property management software
  • Must have background in supervision and successful track record
  • Must be organized, detail-oriented, and diligent, with the ability to multi-task in tight time-frames and on short notice
  • Active learner with a positive attitude
  • Ability to learn and master new skills quickly and independently
  • Ability to lift at least 25 lbs. and climb stairs
 
Company Description
As an established real estate development firm, we are in search of a highly motivated individual with a passion for job site supervision and client communication to join our team. We are a fast growing and nationally recognized company, offering advancement and growth opportunities throughout our portfolio.

Hayes Gibson Property Services, LLC

Why Work Here?

Great company, fun staff!

As an established real estate development firm, we are in search of a highly motivated individual with a passion for job site supervision and client communication to join our team. We are a fast growing and nationally recognized company, offering advancement and growth opportunities throughout our portfolio.

Address

West Des Moines, IA
50266 USA

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.