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Patient Services Program Manager

Hawkins Point Partners Cambridge ,MA
  • Posted: over a month ago
  • Full-Time
  • Benefits: life_insurance, medical, vision, 401k, dental
Job Description

 

Hawkins Point Partners is seeking an Information Technology Program Manager with pharmaceutical (drug manufacturing) commercial operations and technology capabilities. This person will manage Information Technology Programs supporting a drug commercialization launch-in anticipation of FDA product approval. The technology and operations teams supporting Patient Services are a critical component of commercial capabilities. The ideal candidate will have supported a hybrid operational model for pharmaceutical patient services. Experience supporting internal system teams and external vendor partners/service providers. Commercial experience in patient services, logistics providers (3PL) and specialty pharmacies (SP). Experience supporting nurse case managers-working with internal patient case management. Experience supporting Patient Services Hub is a plus.

 

Core Skills:

  • Information Technology Program Management – Manage IT program and projects to support the implementation of technology, systems, and data capabilities related to Patient Services.
  • Supervision of business partners, service providers, and technology vendors. Partner with technology systems leadership to manage vendor relationships with business partners and service providers. Manage interactions with SPs, 3PLs, and Patient Services Hub.
  • Business Relationship Management – Establish and manage the relationship with commercial leadership and functional teams- to support strategy and execution plans.
  • Patient Services Hub – Understand the functions and processes taking place at the Patient Services Hub and ensure technical teams are building robust data integrations.
  • Support Nurse Case Managers using the CRM for internal case management. Manage a data integration between Patient Services Hub and system CRM.
  • Support systems data integration and Master Data Management (MDM).
  • Supervise efforts to coordinate data from the Hub, 3PLs, and SPs, and manage the efforts around integrating patient data.
  • Other Workstreams – Coordinate and ensure completion of related workstreams- including Call Center, iPads for Patient Services personnel, telephony system, training for new personnel, and creation of SOPs.
  • Bachelor of Science or advance degree in a related discipline.
  • PMP Certification is a plus.
Company Description
Hawkins Point Partners LLC, a Massachusetts based professional services firm, is a Minority and Women's owned business and current applicant to Women's Business Enterprise National Council (WBENC). Hawkins Point Partners is a strategic consulting Information Technology firm bringing trusted technology professionals together.

We help our clients realize business solutions through the effective use and implementation of technology. Our services include technical services in the areas of Program/Project Management, Business Analysis, Quality Assurance, Oracle ERP support and Application Development.

Our Consulting Services include Outsourcing Reset, Application Rationalization, Information Management, Mobile Solutions, and Enterprise Architecture and Integration. Please see our web site at www.hawkinspointpartners.com

Hawkins Point Partners

Why Work Here?

At Hawkins Point Partners we believe in creating great experiences for our colleagues. Fabulous benefits, employee centric environment.

Hawkins Point Partners LLC, a Massachusetts based professional services firm, is a Minority and Women's owned business and current applicant to Women's Business Enterprise National Council (WBENC). Hawkins Point Partners is a strategic consulting Information Technology firm bringing trusted technology professionals together. We help our clients realize business solutions through the effective use and implementation of technology. Our services include technical services in the areas of Program/Project Management, Business Analysis, Quality Assurance, Oracle ERP support and Application Development. Our Consulting Services include Outsourcing Reset, Application Rationalization, Information Management, Mobile Solutions, and Enterprise Architecture and Integration. Please see our web site at www.hawkinspointpartners.com

Address

Cambridge, MA
USA

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