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Member Support Representative

Hawaii Law Enforcement FCU
Honolulu, HI
Expired: over a month ago Applications are no longer accepted.
  • Full-Time
Job Description

Handles a variety of member transactions over the phone (bill payments, debit cards transactions, transfers etc.). Must be knowledgeable of products offered by the credit union to answer member questions and cross sell products. As the records custodian for account cards and mail distribution, attention to detail and good organizational skills are required. Must be able to cover at all branch locations as needed.



* High school graduate or equivalent

* General knowledge of Credit Union policies and procedures

* Basic understanding of loans, payment processes

* Ability to troubleshoot / research member questions and discrepancies

* Excellent verbal communication skills and phone etiquette

* At least 1 year of experience in member service in a financial institution

* Able to work a flexible schedule, including weekends, and when necessary, before and after normal

work hours


Hawaii Law Enforcement FCU

Honolulu, HI



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