Skip to Main Content

Documentation Compliance Specialist

Hart Medical Equipment
Grand Blanc, MI
  • Posted: over a month ago
  • Full-Time
Job Description

SUMMARY: Ensures quality assurance for PAP and Oxygen Compliance respecting Hart policies and insurance guidelines. Ensures all necessary insurance guidelines are met and documentation is in order for re-certification of the Certificate of Medical Necessity for Oxygen is completed for signature, and/or before a patient is deemed Compliant with PAP equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Reviews documentation to confirm qualifications for insurance guidelines have been met.
  • Creates Certificate of Medical Necessity within the system to encompass all billable items and qualifying diagnoses.
  • Distributes communications to physicians and patients to facilitate action towards compliance, and reviews resulting documentation for compliance guidelines.
  • Reviews new and old accounts needing a Certificate of Medical Necessity (CMN), checking for accuracy and completeness.
  • Update any patient information or diagnosis information as needed.
  • Assists with unbilled report for applicable CMN holds – renewal of expired Oxygen CMN’s and Compliance holds.
  • Answer incoming calls from patients and physicians regarding documentation and actions necessary to become compliant.
  • Obtain completed ABN when necessary for non-compliant patients.
  • Understanding and striving to meet or exceed department metrics, as well as continually tracking and taking ownership of all numbers that fall within the providership table.
  • Maintain current knowledge on Medicare, Medicaid, and all third party payers for continued compliance.
  • Uphold positive attitude towards tasks and co-workers, as well as a commitment to teamwork throughout the documentation team and the organization.
  • Implement changes as requested that affect A/R and audit compliance.
  • Other duties as requested by Management.


This position does not have any supervisory responsibilities.


To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

  • High school diploma or general education degree (GED).
  • Minimum of six (6) months in a medical related field and/or training; or equivalent combination of education and experience.

Skills & Abilities

  • Excellent interpersonal, written and verbal communication skills.
  • Attention to detail
  • Good data entry skills
  • Proficiency with computers, with strong typing skills.
  • Good organization skills

Language Skills

English (verbal, written)

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure using a calculator.

Analytical & Problem Solving Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner.


The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment with moderate level noise.


Orientation and selected courses must be completed in the designated time frame.



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at

IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Powered by JazzHR


Hart Medical Equipment


Grand Blanc, MI
48439 USA



View all jobs at Hart Medical Equipment

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.