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Senior Account Manager (CDMO, cGMP, Delivery Support, Contracts, Agreements, Bio-Tech))

Harris Solutions
Allendale, NJ
  • Posted: over a month ago
  • Full-Time
Job Description
Skills: CDMO, Delivery Support, Contracts and Agreements, cGMP, Sales and Delivery

Our vision is creating future cell therapy miracles together. We are a leading global contract development and manufacturing organization dedicated to the advancement of cell and gene therapy products. We believe in the transformative potential of cell and gene therapies and we are shaping the future of medicine. We open doors in the regenerative medicine industry for those looking to transform medicine while continuously improving an innovative, growing company.

The Senior Account Manager is accountable for managing existing client relationships within their portfolio to create a positive client experience and drive opportunities for increased business.

Functions and Responsibilities

  • Responsible for driving new opportunities with existing clients to closure and ensuring effective execution internally
  • Responsible for maintaining effective business relationships with clients, including administration of contracts and agreements
  • Accountable for the internal alignment, preparation and delivery of SOWs, program amendment orders and other required contracts.
  • Accountable of developing and implementing account management plans for clients in their portfolio
  • Accountable for maintaining strategic relationships (alliance management) with clients within their portfolio
  • Responsible for updating and maintaining revenue forecasts
  • Responsible for representing client accounts at the senior leadership team meetings
  • Responsible for continuous improvement and streamlining of the client engagement and client onboarding processes
  • Responsible for updating and maintaining client information within established tools (e.g. Salesforce)


  • Minimum of a Bachelor’s degree in relevant discipline and strong track record (5+ years) in cell and gene therapy or related field
  • 5+ years in management position in a dynamic, fast growth life sciences environment
  • Experience in cell therapy or related field, as well as drug development and Good Manufacturing Practices (GMPs)
  • Working knowledge of CDMO business operations and models
  • Experience in successfully coordinating across several complex functions to ensure comprehensive and consistent development, sale, delivery and support of products and/or services
  • Experience with the preparation and delivery of reports and/or presentations/communications
  • Experience in the review and closure of contracts and agreements

Competencies/Candidate Profile

  • The ability to multi-task, prioritize and work well as part of a team is essential
  • Strong collaborative and influencing skills and ability to work well in a cross-functional, matrixed environment
  • People management
  • Strategic, big picture thinking
  • Driven to deliver high quality work in a timely manner and hold other team members accountable to critical timelines and deliverables
  • Flexible and able to adapt to company growth and evolving responsibilities
  • Enthusiastic and energetic personality
  • Ability to communicate effectively, orally and in writing
  • Strong sales communication and client management skills
  • Proactive, efficient and effective at performing and delegating tasks
  • Strong business judgment and acumen
  • Analytical and problem-solving skills
  • Creative thinking
  • Meeting management / facilitation skills / teamwork


Bachelor’s degree in relevant discipline and strong track record (5+ years) in cell and gene therapy or related field

Candidate should have spent 75% of time in writing SOW's and contracts and 25 % in meetings and interacting with existing clients

5 years of experience in management position in a dynamic, fast growth life sciences/gene therapy environment


Supervisory experience

Customer Engagement Process


Monday-Friday, Day Shift--8AM-5PM

This is a hybrid (2 days on-site) position in the Allendale, NJ location.

Harris Solutions


Allendale, NJ



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