Ecommerce Sales and Product Specialist - Dearborn, MI
Happys is looking for an E-Commerce Sales Representative to support our growing online business segment. Ideal candidates must be customer service focused and must be willing to take ownership. The candidate must be a self-starter with great communication and presentation skills. We are looking for someone with proven sales experience and great writing skills. Our E-Commerce department is a fast-paced but fun environment. Candidates should expect to hit the ground running and expect to be ready to coordinate sales and logistics between customers and internal logistics departments alike.
- Communicate with online customers as inquiries come up to identify needs and areas of opportunity.
- Suggest products and services to customers at any time during transactions to upsell.
- Coordinate logistics between customer specifications and logistic departments.
- Follow up with customer orders to ensure timely processing.
- Process customer orders as they arrive.
- Maintain customer relationships by proactively reaching out to seek out possible sales opportunities.
- Work with Marketing and other Sales departments on promotions and other needs.
- At least 2 years of sales experience. Online Sales experience highly preferred.
- Ability to sell, promote products and services while providing professional and courteous customer service.
- Demonstrate proficiency in MS Office products and Internet Explorer
- Ability to follow up on customer orders and follow up with logistics departments on a timely basis.
- BA/BS Degree in Marketing, Advertising, Business, or similar degree a plus.
**PLEASE APPLY TO BE CONSIDERED**