We are seeking an RV Warranty Administrator to join our team!
You will be responsible for helping customers by reviewing claims for parts and equipment and will determine which ones are covered by warranties.
We are located at 16520 Smokey Point Blvd, Arlington, WA 98223
- Calling customers to obtain additional information on warranty requests
- Submit warranty requests for fulfillment
- Maintain databases of all customers and the warranty parts needed
- Document and update customer records based on interactions
- Coordinate the ordering and shipping of all parts
- Collecting payments for partial & full warranties
- Previous RV experience required
- Previous Warranty Administinstration experience required
- Ability to build rapport with clients
- We are very big on customer service and you will need to be able to resolve conflicts with customers in an empathetic and professional manner
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills