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Bilingual - Inbound Call Center Representative- Norwell, MA

HW Staffing Solutions Norwell ,MA
  • Posted: over a month ago
  • $18 to $20 Hourly
  • Full-Time
Job Description
Bilingual - Inbound Call Center Representative – Norwell, MA Company: We are a leading clinical advocacy, decision support, and expert company serving over millions of individuals throughout their healthcare journey with intelligent healthcare guidance. Benefits: Extensive Healthcare Insurance plan, Mental Health Plan, ability to work remote Pay and Schedule: We are offering $18.00-$20.00 per hour to start and operating on a 1st and 2nd shift schedule. Training program for 30-60 days, then and have the option to work remote. Qualifications Have a passion for delivering outstanding customer service Bilingual in Vietnamese/English or Spanish/English required Experience with Medicare Advantage products and/or working with CMS highly desirable ·Proficient with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Responsibilities Receives inbound calls from customers regarding; claims, benefits, member information, enrollment, appeals, and managed care initiatives Receive customer inquiries via phone, fax, mail, e-mail, etc. Interpret contractual language to the participant for benefit utilization and limitations Documents and maintains accurate contact and outcome details within our database Location: The company is located in Norwell, Ma Employment Type: Full Time Years Experience: 3 - 5 years Salary: 22.00 Annual Bonus/Commission: No

HW Staffing Solutions

Address

Norwell, MA
02061 USA

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