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Service Coordinator / Dispatch

HVAC Company - Miami, FL
Miami, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We have an immediate opening for an experienced Service Coordinator / Dispatch with proven experience in working in the Commercial HVAC industry. You will coordinate with Service Technicians to schedule service calls, warranty jobs, and emergency calls. The majority of our customers are large commercial accounts.

 

Key Tasks

  • The ability to multi-task.
  • English & Spanish Bilingual Required.
  • Assist the Dispatchers in maintaining a, accurate service call schedule.
  • Ensure a quality customer experience by relaying detailed and accurate information to the field team.
  • Work directly with customers over the phone to schedule and coordinate their jobs.
  • Assist with coordinating communication between technicians, customers, vendors, and the office.
  • Do both in-bound and out-bound phone calls.
  • Participate in training so that you grow and develop as a professional.
  • Update customers throughout the day.
  • Communicate repair status to customers in an organized fashion.
  • MS Office knowledge required. 

What We Offer

  • The pay rate is $50,000 to $90,000 a year, depending on your experience
  • Medical, Dental & Vision Insurance - we pay 100% of your insurance premiums
  • The life Insurance policy is provided for all full-time employees at no cost •
  • Paid holidays
  • Paid Time-Off
  • Industry-leading retirement plan with company match

We care about our team and expect you to bring that same caring attitude when you join. We do a lot more than just work together. You'll come to love the characters that work here, and you'll build life-long friendships!

HVAC Company - Miami, FL

Why Work Here?
Willing to pay $50,000 to $90,000!

Address

Miami, FL
USA

Industry

Transportation and Storage

View all jobs at HVAC Company - Miami, FL