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Bilingual (Spanish) Program Coordinator

HSC Health Care System Washington, DC
  • Expired: 12 days ago. Applications are no longer accepted.

JOB SUMMARY

The Bilingual Program Coordinator, Care Navigation will serve as an administrative resource for internal and external customers – collaborating with staff to triage and process telephone calls from enrollees, caregivers, and providers ranging from general information to more complex situations related to care management. The candidate will ensure Care Manager productivity by maintaining calendars; scheduling member appointments; consultations; meetings, and member travel, and associated follow-ups. Administrative work will be closely coordinated with the member’s care manager and primary care physicians, and will support members’ individualized care plans which incorporate medical, social, psychological and behavioral needs and challenges.

Required Experience:

1. A minimum of 2 years of related experience in medical administration or related clerical role.

2. Excellent verbal and written communication skills in both English and Spanish.

3. Familiarity with computer systems and applications. Computer literate in Microsoft Suite.

4. Strong organizational skills.

5. Ability to interpret and apply departmental requirements.

6. Ability to make sound decisions and use good judgment.

7. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

8. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practice.

License/Certifications: None

Required Education:

High School Diploma or GED required; Bachelor’s Degree preferred.

DC Residents are encouraged to apply!

HSC Health Care System

The HSC Health Care System provides and coordinates innovative, high quality, community-based care for individuals with complex needs and their families. HSC empowers all we serve to improve the quality of their lives. The HSC Health Care System (HSC) is a nonprofit health care organization committed to serving families and adults with special health care needs and eliminating barriers to health care services. The System combines the resources of a health plan (Health Services for Children with Special Needs, Inc.), pediatric specialty hospital (The HSC Pediatric Center), home health agencies (HSC Home Care, LLC and HSC Health and Rehabilitative Services), and parent foundation (The HSC Foundation) to offer a comprehensive approach to caring, serving and empowering people with disabilities. HSC employs over 700 staff members, with operating revenue of approximately $225 million annually. Strategic plans include further expansion of services into broader territories, including Virginia. As a first-of-its-kind health system in Washington, DC with more than a century of experience, The HSC Health Care System remains committed to changing the lives of the people we serve through expert medical care, care coordination and advocacy. Today, we are known for our expertise in treating children, teens and adults who have disabilities and complex medical conditions.

Address

3400 Martin Luther King, JR. Ave SE, Washington, DC 20005
Washington, DC
USA