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Customer Service Specialist (work with a variety of people!)

HR Value Partners, LLC
Racine, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Do you consider yourself a strong communicator? Would you describe yourself as a people person? Then you're in luck! We are looking to add a Customer Service Specialist to our team! FISCHER USA is a mid-sized Swiss family-owned company with group companies around the globe. At FISCHER USA you will be treated like family. A focused yet fun work environment with a great team of people and an amazing group of customers. You will get to support our customers in the high precision segments from Aerospace, Defense, Space Exploration, Mold & Die, Automotive and Energy industries. Sound interesting? Look over the details and consider applying.


  • Two weeks' vacation the day you start
  • Health Care – Dental – Vision
  • Profit Sharing
  • 401k match

Job function:

  • Be a first responder for all customer inquiries through e-mail and phone.
  • Responsible for repair service order processing, including preparing and submitting quotes, receiving orders and monitoring progress throughout the production process.
  • Support customer challenges and turn them in to sellable solutions.
  • Work internally with sales team, supply chain, engineering, production departments and group companies as required to establish the daily priority of customer orders.
  • Communicate to customer delivery dates, delays or such other conditions that may be involved.

Basic requirements:

  • Humble, honest and positive attitude
  • Strong communication skills
  • Prefers working within a team atmosphere
  • Ability to work in a fast-paced work environment
  • Strong computer skills (Microsoft Office)
  • Previous Business to Business customer service experience preferred
  • Having worked with SAP ERP system preferred but not required

Still interested? Apply today! We look forward to hearing from you.

HR Value Partners, LLC


Racine, WI