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Customer Service Specialist (work with a variety of people!)

HR Value Partners, LLC
Racine, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Do you consider yourself a strong communicator? Would you describe yourself as a people person? Then you're in luck! We are looking to add a Customer Service Specialist to our team! FISCHER USA is a mid-sized Swiss family-owned company with group companies around the globe. At FISCHER USA you will be treated like family. A focused yet fun work environment with a great team of people and an amazing group of customers. You will get to support our customers in the high precision segments from Aerospace, Defense, Space Exploration, Mold & Die, Automotive and Energy industries. Sound interesting? Look over the details and consider applying.

Benefits:

  • Two weeks' vacation the day you start
  • Health Care – Dental – Vision
  • Profit Sharing
  • 401k match

Job function:

  • Be a first responder for all customer inquiries through e-mail and phone.
  • Responsible for repair service order processing, including preparing and submitting quotes, receiving orders and monitoring progress throughout the production process.
  • Support customer challenges and turn them in to sellable solutions.
  • Work internally with sales team, supply chain, engineering, production departments and group companies as required to establish the daily priority of customer orders.
  • Communicate to customer delivery dates, delays or such other conditions that may be involved.

Basic requirements:

  • Humble, honest and positive attitude
  • Strong communication skills
  • Prefers working within a team atmosphere
  • Ability to work in a fast-paced work environment
  • Strong computer skills (Microsoft Office)
  • Previous Business to Business customer service experience preferred
  • Having worked with SAP ERP system preferred but not required

Still interested? Apply today! We look forward to hearing from you.

HR Value Partners, LLC

Address

Racine, WI
USA

Industry

Business