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Patient Account Analyst (Customer Service/Self-Pay Collections)

HR Management Concepts North Haven, CT
  • Expired: over a month ago. Applications are no longer accepted.

Do you have outstanding customer service skills? Can you read a medical Bill? Do you want to work for a Company that promotes growth from within and provides tuition reimbursement? Do you have any healthcare insurance knowledge? If you answered yes to these questions and you want to work for a growing business, read on…

Duties and Job Functions:

  • Self-Pay Collections and Customer Service
  • Develop and maintain relationships with clients.
  • Ease customer complaints by answering questions for patients.
  • Maintain account aging with an emphasis on accounts over 90 days old.
  • Updates patient information
  • Posting of adjustments and denials to accounts in a timely manner
  • Maintain daily and monthly report logs and journals
  • Initiate communication with patients for required documentation or payment to resolve accounts.
  • Investigates billing problems for patients with client and insurance carriers.
  • Performs other duties as assigned

Job Requirements:

  • Excellent communication skills.
  • Strong customer service skills
  • Knowledge of multiple insurance carriers’ operating procedures.
  • Ability to use computer systems.
  • Ability to maintain confidentiality of sensitive information.
  • Ability to recognize, evaluate, solve and correct errors.
  • Exceptional analytical and customer service skills
  • Knowledge of HIPAA requirements

Century is proud to offer the following benefit packages to Full-Time Employees:

  • Great Work Schedule
  • Competitive Compensation Package including monthly commission bonuses for achieving set goals.
  • Medical, Dental, and Vision Insurance
  • Company paid Life Insurance, Long-term and Short-term Disability policies.
  • Paid Time Off (PTO)
  • Company Sponsored Events (food trucks)
  • Employee Assistance Program
  • Employee Referral Bonus

Please send offer letter with salary requirements

No phone calls please**

HR Management Concepts

Why Work Here?

Room to learn and grow and offers tuition reimbursement


23 Maiden Lane North Haven, CT 06473
North Haven, CT