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Resident Services Coordinator

HICKAM COMMUNITIES LLC Honolulu, HI

  • Posted: over a month ago
  • Full-Time
  • Benefits: dental, life insurance, medical, vision, 401k
Job Description

The Resident Services Coordinator is responsible to assist and coordinate all requests from military families with the property management team including move ins, move outs, inquiries, community standards enforcements. Responsible to maintain curb appeal and coordinate community activities.

 

Primary Responsibilities:

  • Conduct move out assessments with departing residents and assess any charge for damages.
  • Administer move-in paperwork and home inspections with residents.
  • Answer resident questions and assists in resolving resident complaints. Provide high standard of customer service to residents through a prompt and courteous response to all inquiries.
  • Responsible for monitoring curb appeal throughout the community and office and maintaining the cleanliness, housekeeping and general appearance of the office, amenities, models and common areas of the property including trash pick up and enforcing community standards.
  • Assist in the inspections of vacant homes and takes appropriate action to prepare the for rent-ready status.
  • Actively participate in organization and execution of company-sponsored resident events including social events, educational classes and community programs.
  • Provide administrative support at the community center.
  • Develop and maintain strong resident relations. Responsible for completing customer relationship management requirements for the Resident Journey program.
  • Leasing homes in a community: Conduct neighborhood tours and home showings for qualified potential residents. Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures. May execute lease signing.

Position Requirements:

  • High School diploma or GED required; Associate's degree preferred
  • 1 year previous work-related experience; property management experience preferred
  • Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
  • Experience with computer systems required which, include web based applications and some Microsoft Office applications which includes Outlook, Word, Excel, PowerPoint or Access.
  • Proficiency in YARDI or other similar industry software
  • Ability to comprehend and converse in English to communicate effectively with organization staff, clients and visitors
  • Ability to manage multiple assignments and tasks
Company Description
Be part of something exciting.

At Hickam Communities, our success is our people. We are committed to attracting, developing and retaining a strong and diverse team, supporting each person in achieving their goals. The employee experience is about respecting everyone for their contributions, rewarding success, nurturing talent and continuous employee development. Hickam Communities LLC is the preferred developer for the U.S. Air Force in Hawaii. Our award-winning team is committed to building and maintaining quality communities for more than 2,400 military families living on Hickam Field on Joint Base Pearl Harbor-Hickam. We will manage asset, property and maintenance operations and ongoing replacement and renovation through 2057.

So, whether you are embarking on a new journey or a seasoned professional, we invite you to explore the opportunity to create your future with us.

Learn more about our company at www.hickamcommunities.com

HICKAM COMMUNITIES LLC

Why Work Here?
Excellent benefits, and great opportunities for advancement and relocation.

Be part of something exciting. At Hickam Communities, our success is our people. We are committed to attracting, developing and retaining a strong and diverse team, supporting each person in achieving their goals. The employee experience is about respecting everyone for their contributions, rewarding success, nurturing talent and continuous employee development. Hickam Communities LLC is the preferred developer for the U.S. Air Force in Hawaii. Our award-winning team is committed to building and maintaining quality communities for more than 2,400 military families living on Hickam Field on Joint Base Pearl Harbor-Hickam. We will manage asset, property and maintenance operations and ongoing replacement and renovation through 2057. So, whether you are embarking on a new journey or a seasoned professional, we invite you to explore the opportunity to create your future with us. Learn more about our company at www.hickamcommunities.com

Address

Honolulu, HI
USA

Industry

Personal Care

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