Skip to Main Content
← Back to Jobs

Customer Service Representatives – An ‘experience’ expert

HGS USA Peoria, IL
  • Expired: over a month ago. Applications are no longer accepted.

From the start, our client had been committed to doing the right thing. And every day, all around the globe, they put people, processes and practices into place to make quality food, more responsible sourcing choices, a stronger community and a better planet. In accordance with these values, we are looking for customer care representatives that are looking to make a difference by answering calls … that will:

Respond professionally and empathetically to customer concerns

Quickly look for solutions that will keep the customer satisfied

Strive to win back our clients back to our client’s brand

What do we offer?

$10.50 an hour, with paid breaks

Fully Paid Training (@$9.50/hr)

Comprehensive health and dental plan after 90 days

50% top up to your 401K contributions

A Full-Time Schedule

A Real opportunity to grow your career
90% of our Management staff started their career as a Customer Service Representative

Tuition Reimbursement program
available after being part of the HGS team for one year

Along with a passion for helping people we look for:

A high school diploma (or GED) – required

Excellent verbal & written skills – required

Willingness to submit a background check - required

Shift Flexibility – Our customers need help Monday – Saturday 7:00am – 7:00pm – required

- You will work an average of 5 days & 40 hours per week

6 months customer service experience - preferred

Have questions?

Chat or leave a leave a message with us on Facebook @HGSUSA

HGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Why Work Here?

HGS is passionate about our people. Our people are our biggest investment: they are the voice and heart of our business.

HGS USA is a people company that believes in empowering and nurturing your personal and professional development. We encourage our people to think outside the box to develop ideas in the interests of our clients and our business. In return for determination, hard work and enthusiasm, we offer competitive salaries and benefits, top quality training and a challenging but supportive work environment. We are committed to realizing our employees' potential through a combination of training, education, and robust employment policies. We encourage employees to take ownership, take pride in their achievements and celebrate small success. In this role you will be providing stellar customer service as you handle incoming inquiries in our contact center. The ideal candidate will demonstrate an empathetic and sympathetic approach while listening to customers, analyzing their needs and helping resolve their issues. If you are analytical, details oriented, and enjoy solving problems both imaginatively and resourcefully; consider a career with us today!


Peoria, IL