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Service Coordinator

HERO Managed Services Clearwater ,FL
  • Posted: over a month ago
  • $13 to $18 Hourly (plus commission)
  • Full-Time
  • Benefits: dental, life_insurance, medical, vision
Job Description

HERO® is seeking driven and dedicated professionals, superpowers preferred, to join our HEROIC service team! You will be part of an elite team of superheroes helping to provide technical support and solutions to hundreds of local small to mid-size businesses.

We are looking for SUPERHEROES that need a generous alter ego for the time between saving the world from super villains. Our HEROIC benefits package includes 15 days PTO, 8 paid holidays, health/dental/vision insurance, monthly spiffs, up to 100% flextime, HEROIC corporate culture, weekly and monthly company events, and unlimited potential to be awesome.

The HERO® Halls of Justice is our epic HQ office with cutting-edge technology, massive gaming monitors, sit/stand desks, blazing Internet, gaming teams, and a culture that work hard and plays hard. Base salaries starts at $13 to $18 per hour (based on experience), and ridiculous commissions and residual structure.

Responsibilities:

  • Monitor and Schedule Service Appointments
  • Answering Incoming Service Calls
  • Maintain a record of client contact information
  • Shipping and Receiving of Equipment
  • Perform other administrative duties as assigned

Qualifications:

  • Prior Service Dispatch experience
  • Experience in technology, IT, telephone equipment, preferred
  • Strong telephone, text, and chat software skills
  • Ability to build rapport with callers
  • Excellent written and verbal communication skills
  • Ability to fly or lift very heavy objects a plus
Company Description
HERO Managed Services LLC is a family-owned business that’s been increasing the productivity and profitability of Florida businesses for more than two decades, and we would love the opportunity to do the same for your company. We don’t offer generic solutions for a quick buck because we are committed to becoming your trusted IT partner. Our goal is to provide you with maximum ROI on your technology so we can grow securely and enjoy long-term success together.

What sets HERO Managed Services LLC apart from other IT companies? Not only is our team dedicated to providing you with cutting-edge technology solutions, but we also have the deep knowledge and extensive skills required to ensure your IT always runs efficiently and actively drives your business goals. Our highly trained and certified analysts, administrators, and technicians will work tirelessly to transform your technology from a frustrating expense to a valuable investment.

HERO Managed Services

Why Work Here?

HEROIC Culture. HEROIC Team. HEROIC Benefits. HEROIC Community Impact!

HERO Managed Services LLC is a family-owned business that’s been increasing the productivity and profitability of Florida businesses for more than two decades, and we would love the opportunity to do the same for your company. We don’t offer generic solutions for a quick buck because we are committed to becoming your trusted IT partner. Our goal is to provide you with maximum ROI on your technology so we can grow securely and enjoy long-term success together. What sets HERO Managed Services LLC apart from other IT companies? Not only is our team dedicated to providing you with cutting-edge technology solutions, but we also have the deep knowledge and extensive skills required to ensure your IT always runs efficiently and actively drives your business goals. Our highly trained and certified analysts, administrators, and technicians will work tirelessly to transform your technology from a frustrating expense to a valuable investment.

Address

13555 Automobile Blvd
Clearwater, FL
USA

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