Customer Service Specialist
HEC Medical Clinic and Honolulu Elite Chiropractic, LLC Honolulu, HI
- Posted: over a month ago
- $14 to $19 Hourly
- Benefits: medical, 401k
ABOUT HEC MEDICAL CLINIC
HEC Medical Clinic is founded and operated under the direction of Dr. Aaries T. Oda. A licensed Chiropractor who has operated over 10-years in Hawaii, Dr. Oda uses laser technology to assist in treating arthritis and neuropathy pain, aiding in weight loss, and facelifts.
Our Customer Service Specialists are responsible for, but not limited to the following job duties:
· Assist guests navigating the office and treatment rooms
· Assist with patient charting
· Assist with mandatory temperature checks and COVID-19 screening questions
· Handle equipment (i.e. laser machine(s); HakoMed; exercise belt(s); iPad; computers, etc.) to aid in patient treatment
· Housekeeping of patient rooms and office maintenance (i.e. changing linens, sanitizing/disinfection of bed(s) and equipment, etc.)
· Answer phones
· Assist with patient scheduling
· Assist with morning set up and closing office duties
· Additional tasks assigned and instructions given by Dr. Oda and Office Manager
· Abide by all HIPPA, HEC Medical Clinic mutual NDA agreements
· Hold strict confidentiality and interpersonal mannerisms
· Troubleshoot to resolve patient questions and concerns
· Develop, maintain and provide patient's with information related to programs and products offered by Dr. Oda's practice
· 18 years or older
· Hold a high school diploma, GED or equivalent
· Have previous customer service experience
· Must be able to speak, read and comprehend the English language
· Must have excellent communication skills to be able to speak to and articulate information to patients
· Must complete and pass all required (i.e. initial and recurrent) training
· Must be able to work overtime, weekends and all holidays
· Must be able to meet all physical requirements
· Have reliable transportation
· Must be able to take direction from Management, display professionalism, work as a team with others and build rapport with patients
· Ability to prioritize assigned work tasks and move with a sense of urgency
· Stand for entire shift (i.e. 6+ hours daily) through the day
· Lift, push, pull and support 50+ lbs.
· Work in indoor office setting conditions
Second Office Promotion is for $17 Laser for Arthritis and Peripheral Neuropathy with Complimentary Hako-Med Treatments. and More Up to Date Amazing Treatments Coming Soon.
HEC Medical Clinic and Honolulu Elite Chiropractic, LLCWhy Work Here?
Awesome CEO, Energetic, Excellent Customer Service
We are Building a Team, Main Office Promotion is for $37 Laser Weight Loss, Instantly Lose 1-2 Inches in 1 Treatment. Second Office Promotion is for $17 Laser for Arthritis and Peripheral Neuropathy with Complimentary Hako-Med Treatments. and More Up to Date Amazing Treatments Coming Soon. カイロプラクティックドクターのオフィスでフロントデスク業務できる人を探しています。 医療勤務経験がなくても大丈夫ですが、英語で電話対応ができる方、カスタマーサービスが好きな方、優遇させていただきます!
1441 Kapiolani Blvd #808 Honolulu HI 96814 (Ala Moana BuildingHonolulu, HI