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Medical Customer Service Representative - Senior Medical Outreach Rep

HCM Staffing, Inc. Lansing, MI
  • Expired: 27 days ago. Applications are no longer accepted.

We are hiring for Senior Outreach Specialists. English and Bilingual Spanish/English Speaking.

Our Client seeks full-time Senior Outreach Specialists for their Lansing, Michigan office. Senior Outreach Specialists work, directly by phone, with health plan members to determine eligibility for Social Security disability benefits.

Qualified individuals should have at least three (3) years of call center/customer service experience with strong interpersonal skills. A Bachelor’s degree is preferred along with prior experience in processing disability/claims evaluation and/or adjudication.

Position offers base pay $16.00 to $17.20 an hour plus excellent benefits. Spanish/English and Mandarin/English Bilingual Representatives needed as well.

Our Client: Our Client help hospitals and health plans improve their revenue and deliver community benefit. On their behalf, we help their patients and plan members with low or no income, and those who are aged or disabled, to enroll in government-funded assistance programs and realize quality-of-life improvements. Leveraging unmatched experience in program eligibility with the latest technologies, our dedicated, compassionate professionals yield results that exceed customer expectations. They have positively impacted the lives of millions of people and added billions of dollars to our nation’s healthcare economy.

HCM Staffing, Inc.

Why Work Here?

Great company that is growing and allowing you to move up the ladder with a great environment.

HCM Staffing is a local Arizona company with over 50 current openings weekly in customer service, accounting, legal, technical and call center areas. 90% of positions we fill are long term and contract to hire. However we do have temporary positions as well if that is what you are looking for.


740 May St Lansing MI 48936
Lansing, MI