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Senior Director IT

HCA, Hospital Corporation of America Anchorage, AK
  • Expired: September 19, 2019. Applications are no longer accepted.

Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of our team. Join us in our efforts to better our community!
At HCA Healthcare, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional al la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medical and childcare needs, and participate in our tuition reimbursement and student loan repayment programs
*Summary of Duties*
Oversees and manages effective operation of the Information Technology in the zone and ensures strategic and operational alignment with all zone and facility business objectives and facility, division and HCA Healthcare enterprise ITG goals and objectives. May manage other facility-based IT employees as the geographic needs of the division dictate.
*Duties Include But Are Not Limited To*
*/IT Operations Management:/*/Overall IT Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management/
* Develops Facility ITG capital & operating budgets aligned with budget directives
* Establishes, communicates, monitors, manages and ensures compliance with Service Level Agreements (SLAs) (e.g., service levels for Remedy incident resolution)
* Coordinates the assignment of resources to ITG projects, operations, & incidents
* Aligns & monitors the assignment of resources and related financial allocations to Facility programs
* Develops plans for the Facility technical environment with Division technical leaders
* Identifies and coordinates resolution of IT issues at the Facility
* Coordinates on-site management of Facility hardware & software
* Promotes & coordinates the management of compliance issues & projects
* Manages information security aspects for the Facility
* Provides oversight & coordination of ITG capital & operating budget development across Facilities in the Zone
* Coordinates all Zone resources for projects, coverage of Facilities for normal and emergency operations, and achievement of service levels
/Strategic Business/IT Alignment & Planning://Facility/Zone Business/IT Alignment, Strategic IT Planning/
* Develops, coordinates, guides, and executes a Facility ITG plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy
* Assists in development of Division and Corporate 3-yr IT strategic plans
* Coordinates activities related to involvement by Zone Facilities in Division and Corporate 3-yr IT strategic plan development
/Relationship Management & Communication://Facility Leadership, Facility Department Directors & Managers,/
* /Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups/
* Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure
* Represents ITG on appropriate business committees
* Owns the facilitation of multi-way communication with key constituents on ITG matters
* Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to Division CIO
* Cascades all information to direct reports & Facility-based IT&S staff through face-to-face meetings and other communication mechanisms
* Promotes sharing of information through documentation and distribution of best demonstrated practices
* Cascades information to Zone & Market business & IT leadership
* Communicates successes, challenges, opportunities, trends, and lessons regarding the Zone to Division CIO and Facility leaders in the Zone
/Project Portfolio & Project Implementation Management://Managing the Portfolio of Work, Managing Individual Projects/
* Plans & manages select Enterprise, Division, or Facility projects for the Facility (including communications) as project leader
* Manages, monitors & executes the Facility's portfolio of projects
* Coordinates and supports IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit)
* Oversees and monitors the Zone's portfolio of IT projects
/Process Engineering://Improvement of Workflow through Technology, Utilization of Technology/
* Understands the implications of technology solutions to Facility workflow & operations & communicates to key stakeholders
* Identifies process improvement opportunities & challenges and communicates them to appropriate Division IT leaders for planning & action
* Participates in Enterprise, Division, &Facility process improvement initiatives
* Identifies process improvement opportunities & challenges that are common among all Facilities in the Zone and communicates them to appropriate Division IT leaders for planning & action
/Governance://Support of Decision-Making Processes/
* Educates key constituencies regarding IT governance processes & practices
* Communicates & supports IT governance processes & practices
* Participate as required in IT governance processes
/Staff Development://Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management/
* Supports mentoring and coaching (based on KRAs and Performance HCA Healthcare) in conjunction with direct supervisor
* Helps ensure accountability of ITG Staff working in the Facility
* Recruits, manages, leads, develops & retains ITG staff in Facility, in alignment with Division organization structure & practices
* Coaches Directors and Associate Directors at Facilities on mentoring practices
* Participates in Division ITG succession planning activities with CIO and develops Zone ITG succession plan
* Participates in recruiting process in alignment with Division organization structure & practices
* Adheres to the Code of Conduct and Mission and Value Statements
* Assists with other duties as assigned
*Knowledge, Skills, and Abilities*
* Strong understanding of ITG operations including service desk, desktop and server support, networking, network security, computer operations, and customer service principles
* A clear understanding of computer systems and corresponding support requirements
* Possesses strong written, verbal, and presentation skills
* Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment
* Strong understanding of HCA Healthcare systems and procedures
* Strong analytical skills in budgeting, planning and policy maintenance and development
* Advanced reasoning, math, and language skills
* Ability to communicate effectively at an executive level
* Must be able to drive to assigned sites to complete work
* College graduate required
* 7 or more years in an IT environment, with direct supervision required
Certification/Licensure: Valid state driver's license and proof of auto insurance, if applicable
*Physical Demands/Working Conditions*:
Requires prolonged sitting, some bending, stooping and stretching.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and
communicate appropriate reports. Work is performed in an office environment. Work may be stressful at times.
Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel between facilities in the division will be required.
HCA Healthcare is a comprehensive healthcare network where 265,000 people across more than 1,800 care facilities are all committed to creating a positive impact every day. It's an organization that exists to give people healthier tomorrows. Our scale enables caregivers to deliver great outcomes for patients and gives colleagues unparalleled opportunities to learn and grow. Most importantly, as a part of HCA Healthcare we're connected to something bigger, which means more resources, more solutions and more possibilities for everyone who walks through our doors. What matters most to our diverse and talented colleagues is giving people the absolute best healthcare possible. Every day, we seek to raise the bar hi

HCA, Hospital Corporation of America


Anchorage, AK
99503 USA