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Service Coordinator

HC West LLC.
Orange, CA
  • Expired: February 10, 2023. Applications are no longer accepted.
A&D Fire, a division of The Hiller Companies, Inc., is a national leader in the fire protection and security industry and has an immediate opening for a Service Coordinator in our Orange, CA office.

Pay Range: $28.00/hour - $30.00/hour

The Service Coordinator will oversee department technicians. This is a fast-paced position that requires constant customer & technician follow-up and communication.

  • Supervise the day-to-day operation of the service departments
  • Coordinate repairs & maintenance of fire protection systems
  • Coordinate Installation of new fire protection systems
  • Customer satisfaction
  • Perform administrative functions such as reviewing and writing reports, approving time, enforcing rules, and making decisions about the purchase of materials or services
  • Accurately control inventory levels
  • Generate proposals for fire alarm repairs
  • Create invoices in a timely and accurate manner

  • Service department experience preferred
  • Experience in the life safety industry preferred (Fire Alarm Systems, Fire Sprinkler Systems, Fire Extinguishers, or Hood Systems)
  • Thorough understanding of, workflow processes, service operation metrics and customer follow-up
  • Excellent computer skills
  • Demonstrate ability to motivate and direct others
  • Familiar with NFPA standards, local codes
  • Communication - Ability to be concise, clear and direct in both written and verbal communication
  • Job Prioritization - Identify the top priority and adjust accordingly by rescheduling and communicating with customer, sales rep and technician
  • Task Oriented - Ability to manage and follow through with multiple ongoing tasks at one time
  • Time Management - Managing one's own time and the time of others
  • Applicants must be currently authorized to work in the United States for any employer. No sponsorship is available for this position

  • Medical, Dental and Vision Insurance
  • 401(k) with Company Match
  • Basic Group Life Insurance
  • Voluntary Life Insurance
  • Voluntary Long Term Disability Insurance
  • Paid Leave
  • 8 Paid Holidays

The Hiller Companies, Inc. is a Drug-free workplace, an equal opportunity employer and ADA compliant.

HC West LLC.


Orange, CA
92869 USA