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Customer Service Skilled in PestPac

HALO Home Services Corona ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for an experienced customer service rep to add to our growing team.

PLEASE BE SURE TO INDICATE THE JOB TITLE AND LOCATION ON THE SUBJECT LINE OF YOUR EMAIL.

Major Areas of Responsibility

With the general direction of the Administrative Customer Service Representative is responsible for a variety of duties, including but not limited to:

  • Answering telephones and directing persons and/or telephone calls to the appropriate department or person.
  • Providing information about products and services over the phone.
  • Resolving customer complaints.
  • Receiving and delivering messages verbally and/or in writing.
  • Scheduling WDO inspections and/or pest control jobs.
  • Entering work orders.
  • Collecting past-due receivables.
  • Compiling data, scanning, and filing.
  • Typing termite reports and Notice of Work Completion and/or Exclusion.
  • Generating wdo diagrams on Microsoft Vizio/Paint.
  • Uploading termite transaction to the State of California; pouch original to Safety/Risk Department.
  • Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch.

Required Knowledge, Skills, and Abilities

  • Customer Service - Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance.
  • Interpersonal Skills - Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting; Keep emotions under control.
  • Oral Communication - Speak clearly and persuasively in positive or negative situations; Listen and get clarification; Respond well to questions.
  • Written Communication - Write clearly and informatively; Edit work for spelling and grammar; Present numerical data effectively; Able to read and interpret written information.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.
  • To perform this job successfully, an individual should have knowledge of the Microsoft Office Suite: Word, Excel, and Outlook and Pestpac.

Education and Specifications

  • High school diploma or general education degree (GED) - Preferred.

To apply please submit your resume to: Management@Halotermite.com

 PLEASE BE SURE TO INDICATE THE JOB TITLE AND LOCATION ON THE SUBJECT LINE OF YOUR EMAIL.

Education

Preferred

  • High School or better

Skills

Preferred

  • Type 45+ wpm
  • Reading Comprehension
  • Organizational Skills
  • Multitasking
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Pestpac
  • Dependability
  • Customer Service
  • Communication
  • Attention to Detail
  • Administrative
  • Active Listening
  • 10-Key

 

Company Description
HALO Home Services is an ever expanding termite and pest control company that has created a career opportunity path for all that want to provide quality work and succeed.

HALO Home Services

Why Work Here?

We have the best team in the industry. We are dedicated to making sure you have the career that you want.

HALO Home Services is an ever expanding termite and pest control company that has created a career opportunity path for all that want to provide quality work and succeed.

Address

Corona, CA
USA