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Customer Service Representative

H+K International
Mesquite, TX
  • Posted: over a month ago
  • Full-Time
  • Benefits: medical, vision, 401k, dental, life insurance,
Job Description

We are looking to hire Customer Service Representatives to start immediately! 

Schedule- Monday - Friday 8am-5pm 

Essential Functions

  • Proficient with Microsoft Office suite (Excel, Word, and Outlook)
  • Excellent communication and organization skills
  • Discuss warranty claim and expectations with customers
  • Prepare and process warranty documentation
  • Submit claims quickly and efficiently
  • Keep accurate inventory of ordered warranty parts and organize vendor paperwork
  • Ensure H+K has sufficient insurance information on contractor prior to work being performed
  • Enter and maintain sales orders in IT systems for warranty service
  • Maintain internal log for all warranty related calls

Education, Experience, and Knowledge Requirements

  • A high school diploma or equivalent
  • 2+ years' experience working in customer service, preferably service warranties
Company Description
H+K International is a leading global supplier of stainless steel kitchen equipment to the foodservice industry with a long-established reputation for quality products, precision manufacturing, and exceptional customer service. H+K delivers flexible, value-driven restaurant equipment solutions to major customers in North America, Latin America, Europe, Australia, and Asia.

H+K International



Mesquite, TX



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