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Transportation Operations Specialist- Final Mile

H&M Group
Secaucus, NJ
  • Posted: October 23, 2022
  • Full-Time
Company Description

As one of the world's largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

Job Description

Overall Job Function: To support and lead day to day transport needs, operating standards, transport service quality, lead time and cost performance

Job Responsibility including but not limited to:

•Proactive outbound control, DC outbound, stores and carriers

•Support and educate transport systems users, providing on-site training and support

•Coordination and alignment with all related departments on operational SOPS for new services or initiatives

•Reporting KPI's, deviating routes that need adjusting with stakeholders in DC and transport operations

•Ensure that all transport related systems (Delcon, RFID, YMS etc.) work as expected and used in a correct way to aspire best service to the stores, and ensure that business is not interrupted

•Ensure that all transport systems and related procedures are implemented and followed by all end users

•Monitor H&M transport system integration towards carrier systems

•Monitor, report and coordinate transport unit flows throughout the region and/or within the assigned markets

•Monitor stock deliveries to be in full, at the correct frequency and in time; monitor fill grade targets are met

Financial Accountability: N/A

Minimum Candidate Qualifications:

•Bachelor's Degree or equivalent related experience

•3-5 years of experience in logistics or operational logistics routines, with preference to Transportation field


•Deep expertise in operational transport processes to serve online and stores

•Strong understanding of business needs from sales side for online and stores

•Solid overview on specifics and capabilities in regional transport operations to serve brand needs

•Expertise in setting up and or maintaining a TMS

•Pronounced transport focus and commercial sense
to best serve requirements

•Ability to collaborate and co-create with others

•Agile mindset with a positive attitude to change and meaningful growth

•Inclusive and empathetic towards others whilst encouraging diversity

•Ability to understand your impact to others and contribution to the bigger picture

Job Status: Salary, Exempt



Additional Information


Salary Range is $74,651 to $83,982**

This role is eligible for an annual company performance-based bonus


H&M believes in rewarding our employees for their many contributions to our shared success. That's why we offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Our Career site will have more details, click on Benefits at

*This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

H&M Group


Secaucus, NJ
07094 USA


Transportation and Storage

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