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Outbound Sales Advisor

Guitar Center Indianapolis, IN
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Do you love music and have a passion for sales and business development? Do you have a natural inclination to put your customers first and support their needs? The Outbound Sales Representative (or, Gear Advisor as we call these rock star Associates!) is empowered and responsible for managing all facets of the customer experience. He/she will be responsible for establishing, servicing, and maintaining a customer base in an Omni channel environment.

The Gear Advisor is the "face" of our business and expected to provide our Customers with the best buying experience possible. Responsibilities will include, but will not be limited to the following:

• Manage all aspects of customer accounts.

• Perform Outbound calling and other revenue generating activities to increase existing revenue and develop new revenue

• Manage your book of business accounting for key KPIs including but not limited to net sales, margin %, call counts, and warranty coverage sales • Grow your customer database and build revenue

• Offer exceptional service taking advantage of all sales avenues to achieve and exceed goals.

• Understand and articulate the advantages of our company over the competition.

• Additional duties as assigned

• High School Diploma or GED required.

• 2 years of relevant work experience

• Proficient with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

• Proficient with standard business applications such as the internet and email

• Ability to successfully attain Level IV Product Certification in all product categories within allotted time scheduled.

• Ability to operate a computer and type 30 WPM.

To join our band you'll need the following experience: Rock and Roll Preferences:

• Recent graduates of a Music Business programs --- or alumni

People with music industry experience in retail sales or as a manufacturer's rep, Gear Heads: people who love talking about the latest new gear with others who share their passion

• Outstanding verbal and written communication skills

• A strong knowledge, and real passion for the gear we sell

Musicians Why join the Gear Advisor Team?

• HUGE employee discounts on music gear and Guitar Center products

• An amazing culture! • Casual dress code -- wear shorts to work!

• Food trucks

• Video game rooms

• Ping Pong room (and tournaments!)

• Employee events, games and parties that make this a great place to work!

• Paid hands on training

• Employee Product Room, filled with cool music equipment!

• A robust, comprehensive benefits program including Gig Leave, to accommodate a musician's tour schedule

Love this gig and want to apply? Send your resume and cover letter today along with salary expectations!

Guitar Center

Why Work Here?

Awesome Leadership, dynamic cool environment, fast-growing, world-class technical staff

About AVDG: Founded in 1996, Audio Visual Design Group (AVDG) is a leading design-build firm specializing in audio-visual systems for commercial and residential spaces worldwide. AVDG has a world-class technical staff considered to be among the best in the industry. This high level of technical ability makes us uniquely qualified to deliver sophisticated systems that are elegant, yet simple to use. AVDG joined the Guitar Center enterprise in late 2017. Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. If you love music and want to be a key player in an organization whose purpose is to fill the world with more music and to develop generations of new musicians then we have a position where you can find your sound. About Guitar Center Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. Why join us? With a career at Guitar Center, you become part of the world's largest multi-channel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Address

6625 Network Way #200 Indianapolis, In 46278
Indianapolis, IN
USA

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