Skip to Main Content

eCommerce Merchandising Specialist-Guitar Center

Guitar Center Thousand Oaks, CA

  • Posted: over a month ago
  • $23 to $25 Hourly
  • Full-Time
  • Benefits: vision, 401k, dental, life insurance, medical
Job Description

MERCHANDISING SPECIALIST, eCommerce

PURPOSE OF THE JOB

The Merchandising Specialist will assist the eCommerce Merchandising Team in implementing the online strategy and objectives through execution of retail processes. The Merchandise Specialist is responsible for obtaining all required product information, (pricing, copy, images, and other content) for merchandising key placements on promotions that meet the marketing and merchandising objectives of the company.  The position will also leverage the website analytics to enhance and optimize the shopping experience to drive conversions. There will be a heavy focus on promotion execution and merchandising the assortment, including but not limited to, determining the most effective navigation refinements, sorting rules and search enhancements.

RESPONSIBILITIES/DUTIES

  • Manages and executes the day to day operations of the promotions. Requires close collaboration with Enterprise Merchandising, Inventory Management, Platform Operations, Contact Center, and Customer Service teams.
  • Collaborate with merchandising team to ensure all brand initiatives are in alignment and relevant to promotions and product assortments.
  • Leverage Adobe analytics to analyze site metrics and related data to identify opportunities to improve merchandising, customer experience and product category assortments.
  • Ensure promotional collections are relevant SKU assortments to improve customer experience, increase engagement and performance.
  • Analyze sales/site data to determine customer engagement per promotion, page, category and sub-categories.
  • Monitor online promotional assortments to inform category product mix recommendations.
  • Partners with cross-functional teams, such as UX, Platform Operations, and Creative Services and focuses on providing superior category shopping experiences.
  •  Partners with Enterprise Merchandising and Marketing to brainstorm, create, and plan regular promotional and business-driving events for key product brands.
  • Develops and executes new merchandising tactics and promotions with a focus on non-discount driven, guided selling events.
  • Partners with Marketing Partnerships and Enterprise Merchandising, on the planning and execution of Co-Op marketing promotions.
  • Works closely with Digital Marketing team to ensure effective product-merchandising reach in all channel marketing initiatives.
  • Studies and monitors both short and long term market trends that will affect merchandising plans for the future. Ensures we are first to market with all major new products and product launches. Coordinates closely with Enterprise Merchandising and Inventory Management.
  • Analyzes the performance of merchandising offers & promotions to constantly increase the effectiveness of those offers via EDW reporting and analysis.
  • Develops new techniques of analysis that are used to micro-target sub-sets of the business that need improvement.
  • Stay up to date with competitive trends in the e-commerce market, leverage insights to influence future site functionality initiatives and remain current with industry best practices.

MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES

  •  Bachelor’s Degree (or 4 years of equivalent work experience), preferably in Marketing, Business, or related field.
  • 2 years of relevant work experience (in addition to degree or years of previous experience), preferably in direct marketing and/or eCommerce merchandising
  • 1 year of experience working in the Musical Instruments (MI) industry (retail, call center, MI manufacturer/supplier, etc.) is preferred.
  •  Intermediate proficiency with Microsoft Excel skills, including knowledge of Pivot Tables, v-lookups, and advanced formulas etc.
  •  Intermediate proficiency with the Microsoft Office suite (Word, PowerPoint, Outlook)
  • Intermediate understanding backend ecommerce systems such as Microsoft Dynamics AX, ATG, etc.
  • Intermediate understanding of digital marketing platforms (such as Adobe Omniture) with a focus on web metrics (traffic, conversion, AOV, top of funnel/bottom of funnel, etc.)
  •  Novice understanding of data warehouse reporting using tools such as MicroStrategy, Sherlock SQL, etc.
  • Analytical Skills: Able to explore information, data, and reports, and other items in order to identify issues and extract meaningful insights, which can be used to better understand and improve business performance.
  • Merchandising Focus: Ability to properly assort/ curate promotional collection’s to provide customers with a well-balanced and well assorted display of items related to promotion / applicable categories / sub- categories.
  •  Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement.

 

Company Description
About Guitar Center

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world’s largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

E-Commerce brands Guitar Center, Musician’s Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

Why join us?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

Guitar Center

Why Work Here?
Awesome CEO and leadership team, collaborative environment, foster growth of employees, share best practices and contribute!

About Guitar Center The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world’s largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician’s Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience. Why join us? With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

Guitar Center's Logo

Address

Thousand Oaks, CA
91362 USA

Industry

Retail

View all jobs at Guitar Center

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.