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Account Manager - AVDG

Guitar Center San Francisco, CA
  • Expired: over a month ago. Applications are no longer accepted.

As the Account Manager, you will be responsible for sales of audio visual systems along with maintaining and expands relationships with clients of the organization by performing the following duties.

Responsibilities will include, but will not be limited to the following:

  • Meets with clients to develop needs analysis.
  • Interfaces with the customer to understand the customer's overall objectives and requirements.
  • Performs site visit to document field condition (take pictures, verify room dimensions, check above ceiling).
  • Writes up system description and start itemized equipment list to send to engineer for finalization.
  • Develops AV functional diagram sketch of major components.
  • Writes proposal which must include areas of concern, scope of service, schedule and payment terms.
  • Submits sales order package (PO, signed proposal, equipment, list, major contractors and schedule) Attend project meetings as required.
  • Manages and oversees proposal (content) and prepares orders as required.
  • Attends project completion & check-out meetings.
  • Submit project completion form with warranty statement.
  • Develops and implements strategies to maintain and/or expand sales within an assigned territory.
  • Prepares a plan for each account to identify what and how short and long term needs may be met
  • Forecasts the demand for product(s) within assigned territory.
  • Contacts customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products.
  • Ensures that sales, engineering, and training departments provide post implementation support to assigned accounts / customers.
  • Serves as a point of escalation for issues or activities that the customer encounters during product utilization.
  • Expedites the resolution of customer problems/complaints.
  • Prepares and conducts technical/product presentations and demonstrations.

To join our band you'll need the following experience:

Education/Experience

Associate's degree (A. A.) or equivalent from two-year College or technical school; or at least two years of AV sales experience in equivalent combination of education and experience.

Guitar Center

Why Work Here?

Awesome Leadership, dynamic cool environment, fast-growing, world-class technical staff

About AVDG: Founded in 1996, Audio Visual Design Group (AVDG) is a leading design-build firm specializing in audio-visual systems for commercial and residential spaces worldwide. AVDG has a world-class technical staff considered to be among the best in the industry. This high level of technical ability makes us uniquely qualified to deliver sophisticated systems that are elegant, yet simple to use. AVDG joined the Guitar Center enterprise in late 2017. Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. If you love music and want to be a key player in an organization whose purpose is to fill the world with more music and to develop generations of new musicians then we have a position where you can find your sound. About Guitar Center Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. Why join us? With a career at Guitar Center, you become part of the world's largest multi-channel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Address

San Francisco, CA
USA