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Customer Service Representative

Guaranty Junction City, OR
  • Posted: over a month ago
  • Other

Guaranty RV Supercenters, a well-established dealership with more than 50 years in business, is looking for an individual with superior customer service abilities to join our team!This position partners with our sales team with dual responsibilities. These responsibilitiesincludemaking warm, opt-in calls to customers and scheduling appointments for salespersons locally or at RV events statewide. We are keeping in touch with Guaranty's previous customers and reaching out to others who have expressed interest in our new and pre-owned inventory. We also take on other support functions as we provide show/event support. Some weekend day(s) for statewide travelling will be needed (travel, food, and lodging compensated). Collaboration with other departments within the company is essential.

The ideal candidate:

  • Provides excellent customer service
  • Enjoys working with others
  • Dependable and reliable
  • Excellent communicator with active listening skills
  • Must have enthusiasm for both personal and team success
  • Ability to travel 3 days at a time throughout the year as needed

Education and Experience

  • At least 1 year in customer service
  • Call center experience helpful
  • Sales experience is helpful
  • Microsoft Office suite knowledge helpful
  • Basic computer knowledge required

Why Guaranty?

Compensated with base wage, and appointment setting incentives. Additional spiff incentive for appointment resulting in sales. Top performers are earning up to $15,000-20,000+ on top of base wage annually over the past few years. Travel Pay, lodging, and meals are compensated. Benefits include medical, 401k, dental, vision, life insurance, flexible spending, growth opportunities, employee pricing and discounts, and more!

Physical Requirements

Must be able to sit and type for long periods of time.

Working Conditions

This job is typically performed under comfortable working conditions.

About Us

We've added 4 acres to our sales facility, opened a 55 space RV Park, a new service center, and have other large-scale development underway. This, combined with inventory of over 700+ units for sale, has Guaranty poised for ongoing growth and continued success. We have built a sterling reputation for providing the best products, unmatched service, and stellar customer satisfaction. Our community is small, safe, friendly, and a great place to build a career in one of the most exciting Industries in America- for one of the most recognized names in the industry.

Status:Non-Exempt

Job Type:Hours vary 7 days a week (8:30am-8pm; flexible scheduling) hiring for PT and FT

Must be able to pass a background check, pre-employment drug test, and motor vehicle report. We are an Equal Opportunity Employer.

Guaranty

Address

Junction City, OR
97448 USA

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