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Appointment Center Specialist

Groundworks Aurora, CO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Here at Groundworks our mission is to go above and beyond in all that we do. – “To protect, repair, and improve our customers’ greatest asset – their home.” And our vision is not far off from completion to “Building the nation’s leading foundation services company.” We have established ourselves with the names of Complete Basement Systems, Florida Foundation Authority, Foundation Recovery Systems, Foundation Repair of Western Colorado, Indiana Foundation Service, Innovative Basement Authority, JES Foundation Repair, Mount Valley Foundation Services, Ohio Basement Authority, Ohio Basement Systems, Tar Heel Basement Systems, and we wont stop there!

We here are Groundworks unite as a team and believe in Core Values 1. We work until it’s done right. 2. Build open and honest relationships with communication. 3. Deliver quality through great service. 4. Embrace and drive growth. 5. Everyone puts their boots on the same way. 6. Embrace meritocracy. Our core values are more than just a plaque, they are the foundation of our decisions – they are who we are and the standard we hold ourselves to. We will demonstrate our values through our actions, not just our words. We here at Groundworks are dedicated to finding an Appointment Center Specialist that would be a great fit for our company, and most importantly our customers!

 

Will you join us on our path? – Have Freedom to Grow!!

The Appointment Center Specialist is the first point of contact for Groundworks customers. It’s Important that a warm, welcome, and positive image of the company is given through the phone by having an energetic and positive attitude with every customer interaction.

What we provide for our employees:

Bi-weekly Pay plus bonus structure

Full-time nonseasonal work!!!

Superior training will ensure you start with immediate success

Competitive and rewarding, family-oriented culture

Advanced leadership training opportunities

World-class training and support

Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.

 

Job Responsibilities:

Represents the Company through Customer Contact

Must be positive and motivated with excellent communications skills

Ability to adapt quickly to changes in work strategy

Telephone Interaction with Customers

Inbound and Outbound Calls

Sets sales appointments

Sets annual maintenance/warranty appointments

Performs customer follow ups with a variety of information

Maintains Customer Information

Records and updates computer-based customer information accurately and timely

Provides necessary information to inner-company resources

Distributes information as needed for company flow

Performs administrative duties

All other duties as necessary

 

What is required to join our team as an Appointment Center Specialist:

Typically possesses a High School Degree/GED

Previous call center/customer service experience highly desired

Customer Focus; Customer Service

Sales mentality

Phone Skills

Excellent Oral/Verbal Communication

Excellent writing skills

People Skills; Interpersonal Savvy

Problem Solving

Data Entry Skills

Company Description
Groundworks is the nation's fastest-growing foundation repair company and a recognized leader in our field. We win every day by being the best at being better. We seek only the most hard-working and dedicated people to join our team. If you are a leader, seek to grow every day both personally and professionally, and are humble, hungry and ready to grind, you are a perfect candidate for our position. Contact our recruiter now and let's start a conversation about your future with our team.

Groundworks

Why Work Here?

We take care of our people. Enhancing benefits, optimizing work hours, improving pay-for-performance structures and creating career paths.

Groundworks is the nation's fastest-growing foundation repair company and a recognized leader in our field. We win every day by being the best at being better. We seek only the most hard-working and dedicated people to join our team. If you are a leader, seek to grow every day both personally and professionally, and are humble, hungry and ready to grind, you are a perfect candidate for our position. Contact our recruiter now and let's start a conversation about your future with our team.

Address

11795 East 45th Ave
Aurora, CO
80019 USA

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