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Customer Service Representative and Order Processor

Grier Abrasive
Hammond, IN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Customer Service Job Summary

We are currently seeking a reliable, hard-working Customer Service Representative. In this role, you will be a valuable part of our Front Office team. This position would be responsible for receiving, monitoring, and processing customer orders and other related request in a timely manner with an emphasis on accuracy and professionalism.

Customer Service Duties and Responsibilities

  • Calculation of pricing providing quotes and initial trial orders
  • Collaborate with other departments to ensure customer expedites and service request are being met
  • Preform positive call closure to ensure customer satisfaction
  • Escalate any customer concerns to immediate supervisor

Production Worker Requirements and Qualifications

  • High school diploma or equivalent required
  • Occasional overtime
  • Good communication skills
  • Responsible, dependable, friendly person
  • Able to work 8 hour shift
  • Flexible to help out other front office tasks
  • Reliable and punctual
  • Positive attitude and willingness to work as part of a team
  • Word and excel
  • ERP knowledgeable (a plus but not a requirement)

Benefits:

  • Sick-Time
  • Accrued PTO
  • Paid Holidays

Pay: Staring pay is $16/hour to $19/hour. Depending on experience, knowledge of industry and any ERP experience.

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Company Description
Family owned business that cares about its employees. Have over 70 employees with 10 employees working with company for over 20 years! Grier abrasives is a growing company, that is expanding in many different ways and industries.

Grier Abrasive

Why Work Here?
Great work atmosphere and great opportunity to grow with the company.

Family owned business that cares about its employees. Have over 70 employees with 10 employees working with company for over 20 years! Grier abrasives is a growing company, that is expanding in many different ways and industries.

Address

123 W. Taft Dr. South Holland

Hammond, IN
USA

Industry

Business

View all jobs at Grier Abrasive