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Credit Collections Specialist

Greenwood Industries Inc. Worcester, MA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status

Skills

  • Proven experience as a Collection Specialist or similar role
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Familiarity with laws related to debt collection (e.g. FDCPA)
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills
  • High school diploma; Associate’s/Bachelor’s degree is a plus
Company Description
Greenwood Industries, Inc. is one of the most successful commercial roofing contractors in New England with offices in Worcester, Massachusetts;. Ranked #1 in New England in revenues and 12th in the nation, Greenwood employs over 400 union roofers and sheet metal workers. Together Greenwood employees provide its customers with the highest quality roofing and metal work in the United States. If you are a hard working, quality minded individual then please consider joining our team.

Greenwood Industries is an Affirmative Action / Equal Opportunity Employer

Greenwood Industries Inc.

Why Work Here?
Continued growth creating opportunities!

Greenwood Industries, Inc. is one of the most successful commercial roofing contractors in New England with offices in Worcester, Massachusetts;. Ranked #1 in New England in revenues and 12th in the nation, Greenwood employs over 400 union roofers and sheet metal workers. Together Greenwood employees provide its customers with the highest quality roofing and metal work in the United States. If you are a hard working, quality minded individual then please consider joining our team. Greenwood Industries is an Affirmative Action / Equal Opportunity Employer

Address

640 Lincoln Street

Worcester, MA
USA

Industry

Finance and Insurance

View all jobs at Greenwood Industries Inc.