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Remote Customer Service Associate

Green Key Resources New York, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 Tech firm seeks a temporary Customer Service Associate for 6 months.

Must have access to own laptop or computer for work purposes.

Pay: $20/hr

Duties:

Responsible for handling customer requests, questions and complaints via email

Track customer expectations and recurring issues and escalating issues as necessary to other teams

Experience in Customer Support preferably in a Call center setting with high volume of Email support tickets

Send follow up communication for renewal campaigns 

Researching contact information and updating in Salesforce database

 

Requirements:

  • Someone detail oriented, efficient, and tech-savvy
  • Excellent communication skills and are a self starter
  • Able to work independently when given instructions to complete a task
  • Flexible and understand that tasks and responsibilities may change quickly
  • Salesforce experience ideal
  • Experience with handling sensitive information
Company Description
Premier executive recruitment firm specializing in permanent placement, contract consulting, temp-to-hire and temporary staffing within the following specialty areas: accounting-finance, healthcare nursing & allied health, pharmaceutical, financial service operations, information technology, creative, hospitality, office/legal support and human resources across our offices nationwide.

Our recruiters are highly-specialized consultants who only recruit within specific job disciplines. Each of our division leaders has over a decade of direct experience working in the industries they serve. The bottom line is that we understand your business, your challenges – and most importantly what it takes to source and successfully hire top talent. When you’re looking to hire people who make an immediate impact, unlock your potential with Green Key Resources.

Green Key Resources

Premier executive recruitment firm specializing in permanent placement, contract consulting, temp-to-hire and temporary staffing within the following specialty areas: accounting-finance, healthcare nursing & allied health, pharmaceutical, financial service operations, information technology, creative, hospitality, office/legal support and human resources across our offices nationwide. Our recruiters are highly-specialized consultants who only recruit within specific job disciplines. Each of our division leaders has over a decade of direct experience working in the industries they serve. The bottom line is that we understand your business, your challenges – and most importantly what it takes to source and successfully hire top talent. When you’re looking to hire people who make an immediate impact, unlock your potential with Green Key Resources.

Address

New York, NY
USA

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