Green Earth Collective Highland Park, CA
- Expired: over a month ago. Applications are no longer accepted.
Retail Manager – Green Earth Collective, Highland Park
4801 York Blvd, Los Angeles C.A 90042
The Retail Manager is responsible for educating customers regarding the store's offerings, remains knowledgeable about current store and industry offerings. Guiding customers through the purchasing process. The Retail Associate is the key point of contact for customer interactions at the dispensary and must provide a positive and fulfilling experience.
To be successful in this role, you'll want to bring a wealth of customer experience to the table and either a passion for, or genuine curiosity about cannabis. You would join a team of about 15-20 cannabis professionals and be an integral leader in delivering excellent service to our communities.
Retail Manager is accountable for four primary areas of responsibility.
Work as a member of a professional team, fostering positive collaboration and contributing to a positive shop and company culture.
Customer Service / Sales
Actively works to stay educated on industry science and product knowledge, seeks to connect with a diverse spectrum of customers and clients. Exemplifies a customer-first attitude to deliver customer service in a friendly, attentive and knowledgeable manner.
Technical Aptitude & Business Savvy
Serve as a steward of operational excellence and compliance by remaining up to date on local and state regulations, abiding by company policies and demonstrating excellent attention to detail.
Maintain exemplary cash handling skills, adherence to company operation policies, and works side by side with store leadership team to develop business acumen and achieve store team goals.
Retail Manager will be responsible for:
Adding value to the team by being authentic and confident self-leader who strives to execute top tier hospitality services.
Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis and how to use products safely and effectively.
Providing excellent customer service and displaying an extensive knowledge of the products we carry as well as cannabis facts and history.
Processing customers' transactions accurately and efficiently using the dispensary's Point of Sale (POS) system.
Ensuring the retail store is clean and organized.
Minimum 21 years of age
1 years of experience with customer service in retail management.
Team player and team-oriented mindset
Outstanding organizational skills.
Excellent analytical and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Self-motivated and can work well independently with minimal guidance.
Must be able to provide exemplary customer service and represent the business with pride.
Sales management experience
Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
Dispensary-related experience a plus.
Dynamic interpersonal and communication skills
An innovator who is business minded
A highly self-motivated individual
Intermediate-level math skills.
A key component of meeting our business compliance standards is to perform mathematical calculations to ensure that we are not making sales over the “daily limits”.
Don’t have experience but want to join the team? Please include a brief and detailed cover letter.
Green Earth CollectiveWhy Work Here?
Green Earth Collective is part of the future of the Holistic Cannabis Movement.
There is something here for everyone! We foster diversity, inclusion, and an innovative, progressive company culture. A big part of that culture is aiming to increase both internal development and growth opportunities for our employees, as well as providing outreach opportunities through our community programs and volunteer work. Through collaborative teamwork, constructive dialogue and rewarding success, we aim to foster a healthy, safe, and happy work environment for all!
4801 York BlvdHighland Park, CA
RetailView all jobs at Green Earth Collective