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Customer Service Representative

Green Bay Packaging- Midland division Franksville, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services and quotes to customers
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Process orders and other reports as needed. 

Qualifications:

  • 3-5 years of previous experience in manufacturing customer service, sales, or other related fields.
    • Preferred experience in the corrugated industry. 
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Education

  • Associates degree or equivalent with a combination of qualifications listed above. 
Company Description
Green Bay Packaging Inc. is a privately owned, diversified and fully integrated paper manufacturer founded in 1933 in Green Bay, WI. Green Bay Packaging Inc. employs over 3,400 employees across 35 divisions throughout the US and Mexico, serving the corrugated container, folding carton, and coated label markets.

Midland Packaging is a division within Green Bay Packaging, our employees share a culture of innovation that supports the creativity, and talent. Midland works for customers first. We focus on creating solutions for custom corrugated packaging and displays, both structurally and graphically. Midland is driven by continuous improvement and is focused on providing customers with outstanding service while maintaining strong environmental and social responsibilities.

Green Bay Packaging- Midland division

Why Work Here?

Great benefits lots of room to grow.

Green Bay Packaging Inc. is a privately owned, diversified and fully integrated paper manufacturer founded in 1933 in Green Bay, WI. Green Bay Packaging Inc. employs over 3,400 employees across 35 divisions throughout the US and Mexico, serving the corrugated container, folding carton, and coated label markets. Midland Packaging is a division within Green Bay Packaging, our employees share a culture of innovation that supports the creativity, and talent. Midland works for customers first. We focus on creating solutions for custom corrugated packaging and displays, both structurally and graphically. Midland is driven by continuous improvement and is focused on providing customers with outstanding service while maintaining strong environmental and social responsibilities.

Address

3545 Nicholson Rd Franksville
Franksville, WI
53126 USA

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