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CUSTOMER SERVICE

Great Innovations
Miramar, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

*Job Title: Customer Service/Order Entry (w/ SAGE 100 Experience)

Job Location: Miramar, FL, USA

*Employment Type: FT

Compensation Range: 30K-35K

*Job Description:

********** WE ARE LOOKING FOR A POSITIVE, DETAIL ORIENTED, MULTI-TASKING SUPERSTAR **************

Full time position in a very busy office

REQUIREMENTS:
*Positive & pleasant demeanor
*Use of proper grammar, courteous & professional phone skills-required
*Excellent verbal and written communication skills
*At least 2 years customer service experience required
*Microsoft EXCEL and Outlook experience required
*Knowledge of Sage 100/StarShip
*Magento eCommerce experience a PLUS
*Must be a self-starter and very detail oriented
*Fast and accurate with heavy emphasis on data entry-details
*Strong organizational skills
*MUST be able to adapt and work in a fast paced environment in order to meet daily deadlines
*MUST be dependable
*MUST be a team player


SHARED RESPONSIBILITIES:
*Product knowledge; handle calls, troubleshooting, complaints, compliments, claims, emails, correspondence, experienced in live chats- Daily
*Enter and process orders to include: web, phone, import into SAGE program from portals (Home Depot, Bed, Bath & Beyond, Amazon, etc.)- Daily
*Export into EDI (invoices, shipping TRK #’s, etc.)
*Create order reports in excel
*Create shipping reports in excel
*Balance & close in SAGE program
*Other assigned department responsibilities as needed and/or required

*We offer a business casual and friendly team spirited working environment in a very busy office where positive attitudes and teamwork are recognized and highly valued.
*We offer a comprehensive benefits package

Insurance benefits/401K

Great Innovations

Address

Miramar, FL
USA

Industry

Business