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Customer Service Representative | IMMEDIATE HIRE | ENTRY LEVEL

GraySquare Syracuse, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

A Customer Service Representative is responsible for providing outstanding customer service, creating an exceptional experience, completing point of sale transactions, and delivering a ease of service. This position is also responsible for fulfillment of orders.

ESSENTIAL FUNCTIONS:

  • Provide an exceptional customer experience by ensuring the customer is priority both on site and off site.

  • Service the customer in a helpful and friendly manner including point of sale transactions, and helping them get the best service.

  • Assist customers in all aspects of quality of service.

  • Proactive in assisting customers.

  • Determine customer needs based on personal relationships.

  • Suggest additional service to compliment customer selection.

  • Reinforce customer’s selection.

  • Encourage customers to reach out whenever they need assistance.

  • Execute morning meetings.

  • Train new team members.

  • Collaborate with peers, leads, and managers to coordinate tasks.

  • Communication of pricing or service issues to supervisor.

  • Perform these functions in an efficient manner; flex between tasks as directed by a Supervisor.

  • Regular, dependable attendance and punctuality.

  • Perform other duties as necessary.

 

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Company Description
About Us

GraySquare has been in business since late 2016. We specialize in creating and implementing marketing and sales campaigns that drive sales and customer retention for our large business clients. Our clients give us a lot of creative control to manage the campaigns we build for them. We currently build and operate marketing campaigns in the telecommunications and energy industries. We’ve grown our internal team from 5 to 60 in a matter of 18 months.

Culture

At GraySquare we put a lot of energy into our corporate culture. For example, one night a week we hang out as a big group outside the office and get to know our city better! We’ll find a bar, restaurant, special event, etc where we can get out of the suits and ties and have a little fun.

Follow Us on Social Media!

Instagram - @gograysquare
Facebook - facebook.com/gograysquare
Twitter - @gograysquare
LinkedIn - https://www.linkedin.com/company/graysquare/

GraySquare

Why Work Here?

“Start-up with PLENTY of room to grow! Great opportunity to get in to business!”

About Us GraySquare has been in business since late 2016. We specialize in creating and implementing marketing and sales campaigns that drive sales and customer retention for our large business clients. Our clients give us a lot of creative control to manage the campaigns we build for them. We currently build and operate marketing campaigns in the telecommunications and energy industries. We’ve grown our internal team from 5 to 60 in a matter of 18 months. Culture At GraySquare we put a lot of energy into our corporate culture. For example, one night a week we hang out as a big group outside the office and get to know our city better! We’ll find a bar, restaurant, special event, etc where we can get out of the suits and ties and have a little fun. Follow Us on Social Media! Instagram - @gograysquare Facebook - facebook.com/gograysquare Twitter - @gograysquare LinkedIn - https://www.linkedin.com/company/graysquare/

Address

Syracuse, NY
USA

Website