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Collections Reps, Customer Service, Bellman, Security, Shuttle Driver

Grand Pacific Resorts Carlsbad, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Grand Pacific Resorts is seeking a Collections Agents, Customer Service, Front Desk, Bell Attendant, Shuttle Driver, Maintenance Techs, Pool Ambassador, Call Center Reps, Housekeepers to join our amazing team. Willing to Train!

WE ABSOLUTELY TAKE CARE OF YOU!!!

Company paid Accredited Online College Degree Programs for Associates & Bachelors

Free Online and In-person Trainings (i.e. managerial training, computer software skills, etc.)

Super low cost stays at our 19 Resorts

Promotional Advancement Opportunities
Tuition Reimbursement Programs
Transportation assistance
Leadership Development Program
Health
Dental
Vision
Life and Disability
401K Matching
Flexible Spending Accounts

Mobile phone and Amusement Park discounts
Fitness club discounts
Car rental discounts

Employee Referral Bonus

LIKE TO HAVE FUN & BE RECOGNIZED? WE DO!!

Employee Appreciation Lunches
Charitable Events
Awards Ceremonies
Holiday Parties

EPIC “Best Year Ever” Party
Listening Sessions

Lunch & Learns

 

 

Essential Job Functions may include:

  • Calling time share owners collecting on past due billings.
  • Will support multiple brands of Grand Pacific Vacation Services (GPVS) and manage questions of timeshare owners.
  • Meets and exceeds guest/owner expectations by responding to questions and inquiries about resorts and making reservations for guests/owners.
  • Navigate through three different systems and multitask while simultaneously speaking with guests/owners.

Requirements

  • The ideal candidate for this opportunity must be an outgoing team player who is able to communicate well, multi task, learn new systems quickly and provide exemplary customer service to guests/owners.
  • 6 months of related experience, preferably within a call center experience
  • Professional telephone etiquette s required
  • Strong customer service skills
  • High school diploma or equivalent
  • Excellent communication and organizational skills
  • Fluency in both written and verbal Spanish is preferred
  • Must be flexible to work various shifts, including weekends & holidays

Additional Job Elements:

  • Must be able to sit for up to 8 hours (standing desks are available). Must also be able to perform repetitive wrist motion required for data entry.
Company Description
Headquartered in Carlsbad, California, a coastal city home to several of our beach resorts, the Grand Pacific Resorts team provides a memorable vacation experience to every guest at each property. Led by co-owners Timothy J. Stripe and David S. Brown, each with over 30 years of vacation ownership experience, Grand Pacific Resorts has purposefully grown a family of charming resorts through development and partnership in some of the most desirable locations, including California and Hawaii.

Grand Pacific Resorts is a full-service resort management and development company. This includes selecting superior resort locations, securing all of the necessary capital and financing to execute a project, choosing the best development team for a specific resort location, and conducting the marketing and sales process to ensure a successful project.

We are unique in the vacation ownership industry as one of the few developers who continue our partnership with our developed resorts long-term through our operations management team, Grand Pacific Resorts Management (GPRM). GPRM manages resort operations under contracts with each vacation ownership association, with a focus on our award-winning service culture.

Grand Pacific Resort Management credits its longevity, stability, and growth to its passionate service culture dedicated to associate development, owner and guest satisfaction, and giving back to the communities it operates in. The professionals at Grand Pacific Resorts take great pride in managing their resorts and creating memorable vacations for over 70,000 families each year.

Grand Pacific Resorts

Why Work Here?
Fun Environment, Great Benefits and Room for Growth

Headquartered in Carlsbad, California, a coastal city home to several of our beach resorts, the Grand Pacific Resorts team provides a memorable vacation experience to every guest at each property. Led by co-owners Timothy J. Stripe and David S. Brown, each with over 30 years of vacation ownership experience, Grand Pacific Resorts has purposefully grown a family of charming resorts through development and partnership in some of the most desirable locations, including California and Hawaii. Grand Pacific Resorts is a full-service resort management and development company. This includes selecting superior resort locations, securing all of the necessary capital and financing to execute a project, choosing the best development team for a specific resort location, and conducting the marketing and sales process to ensure a successful project. We are unique in the vacation ownership industry as one of the few developers who continue our partnership with our developed resorts long-term through our operations management team, Grand Pacific Resorts Management (GPRM). GPRM manages resort operations under contracts with each vacation ownership association, with a focus on our award-winning service culture. Grand Pacific Resort Management credits its longevity, stability, and growth to its passionate service culture dedicated to associate development, owner and guest satisfaction, and giving back to the communities it operates in. The professionals at Grand Pacific Resorts take great pride in managing their resorts and creating memorable vacations for over 70,000 families each year.

Grand Pacific Resorts's Logo

Address

5900 Pasteur Court

Carlsbad, CA
92008 USA

Industry

Business

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